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Form of workRedefine your Life today!
Become a Donor Support Coordinator and help save lives!
Donor Network of Arizona (https://www.dnaz.org/) offers a competitive salary and benefits, but more importantly offers work in a field that touches lives every day as we connect the generosity of donors to those in need for the purposes of life saving donation.
Employee Benefits:
Starting from $26 per hour
Additional Shift Differential pay from $2.24-$6.25 for night shift
Regular overtime available
Organizational Incentive Program Annually, up to 10% (7% at target)*
Generous Medical, Dental & Vision Insurance
Life, LTD & STD Insurance
Voluntary Life Insurance options
403(b) Retirement Plan w/ employer match
(15) Days Paid Time off (PTO)
(10) Paid Holidays
Generous Tuition Reimbursement Program
Employee Assistance Program
Employee Wellness Program
Tobacco Free Workplace
About the Team:
Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.
This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-goinglearning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, thisperson must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building
skills. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.
Job Duties:
The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains andverifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.
You will enjoy a great 12-hour work schedule.
This is a 24/7 operation with shifts based on seniority and this position will join the night shift from 7pm-7am.
Night, evening and weekend shift differential from $1-3 per hour.
Extensive training, coaching and development leading to competency certification as required to perform job duties.
Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and socialhistory for the purposes of transplantation.
Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.
Qualifications:
Bachelor's Degree or higher preferred, and or equivalent experience
Excellent verbal communication and written skills
Basic computer literacy with a minimum typing speed of 25 wpm
Definitive Team Player
Knowledge, work, and life experience to connect with families in a meaningful way
Must demonstrate and draw from experiences, this is not an entry level position
Prior management experience a plus-Prior Scribe experience a plus
Donor Network of Arizona is a drug free workplace
