Diversity, Equity, And Inclusion Manager

Salary : $107,224.00 - $148,512.00 Annually
Location : Orange County, CA
Job Type: Full-Time
Job Number: 8279MA-1123-063 (O)
Department: Social Services Agency
Opening Date: 11/16/2023
Closing Date: Continuous
CAREER DESCRIPTION
Diversity, Equity, and Inclusion Manager
(Public Information & Affairs Manager)
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange
DEADLINE TO APPLY
This recruitment will remain open on a continuous basis until the County's needs are met.
The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round.
Qualified applicants are encouraged to apply immediately.
COUNTY OF ORANGE
TheCounty of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.
SOCIAL SERVICES AGENCY
Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange.
Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
THE OPPORTUNITY
Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to:

• Cultivate a diverse and culturally competent workforce; and
• Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes.

You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and Inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community.
The primary duties of this position will include:

• Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan;
• Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and Inclusion;
• Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging;
• Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and
• Recommending program initiatives to address disparities in client access, utilization, and outcomes.

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and Inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data.
In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies:
Technical Knowledge & Experience

• Exposure to equity and diversity work in relation to social services programs
• Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services
• Experienced in large-scale program development and implementation
• Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity

Leadership & Communication

• Constructively leading difficult conversation with all levels of staff
• Responding effectively, both verbally and in writing, to relay information appropriately to various audiences
• Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns

Problem Solving

• Anticipating potential diversity, equity, and Inclusion issues within SSA programs and proactively finding alternative solutions
• Implementing innovative approaches to improve current program processes
• Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals

SPECIAL QUALIFICATIONS
Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)
In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Application Appraisal Panel | AAP (Weighted 100%)
An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click hereto see the latest guidance for more details.
Email Notification
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
Frequently Asked Questions
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:

• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
  
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Health & Dependent Care Reimbursement Accounts
• Dental Insurance: County pays 100% of employee and dependent premiums
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Short & Long Term Disability insurance programs
• 457 Defined Contribution Program

*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click for information about benefits offered to County of Orange employees.
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SUPPLEMENTAL QUESTION INSTRUCTIONS: The information you provide will be used to evaluate your qualifications, so please be detailed in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Your responses should highlight all of the areas in which you have experience or education, matching this with the specific competencies listed in the job bulletin. Be specific as to the name of the employer, duties, and length of service. If you have no experience, write "N/A." Be concise and specific. Clarity of expression, grammar, spelling, and ability to follow instructions may be considered in the evaluation process. Do you understand?

• Yes, I have read and understand the above.

02
Please select from the following options that best describes your experience:

• 1 year as a Public Information & Affairs Administrator at the County of Orange
• 2 years as a Public Information & Affairs Analyst at the County of Orange
• Less than 2 years of experience in public information, legislative affairs, or public affairs
• At least 2 but less than 3 years of experience in public information, legislative affairs, or public affairs
• At least 3 but less than 4 years of experience in public information, legislative affairs, or public affairs
• At least 4 but less than 5 years of experience in public information, legislative affairs, or public affairs
• 5 or more years of experience in public information, legislative affairs, or public affairs
• None of the above

03
If you possess a Bachelor's or Master's Degree in a related field and would like to substitute experience with education, please state the following:• Degree completed • Area of studyPLEASE NOTE: If you are using education to substitute for experience, you must attach a copy of your transcript or diploma to your application. If this does not apply to you, please write "N/A".
04
How many years of experience do you possess organizing and working on DEI issues within an organization?

• None or less than one year
• At least 1 but less than 2 years
• At least 2 but less than 3 years
• 3 or m...