Dispensary Assistant General Manager

ASSISTANT GENERAL MANAGER

Plainfield, New Jersey

Retail Cannabis Experience Required

Position Summary:

This position is responsible for all the daily operations of the dispensary including, but not limited to, the following duties: knowledge of and compliance with NJ cannabis laws and regulations, proficient in supply purchasing, patient/customer intake, accurate recordkeeping and sales management, cash handling principles and processes, daily sales tracking and reporting, inventory management, customer service, managing staff, regulatory compliance, customer and team communication and education.

Essential Job Functions:

• Assist the Store Manager and serve as a secondary point of supervision in stores.
• Supervise all dispensary operations and procedures during hours of operation if the Store Manager is not present.
• Ensure scheduling needs are satisfied; adjust and accommodate scheduling changes when team members need shifts covered, within reason, when Store Manager is not present, and notify Store Manager if changes are made if necessary
• Oversee and verify opening/closing procedures on a daily basis.
• Responsible for assisting with facility maintenance and troubleshooting as necessary, including proper upkeep of phone, utilities, technology, security system, maintenance, repairs, stock, and supplies etc.
• Maintain a clean, safe and organized work environment.
• Provide support to the Store Manager in managing employees/staff.
• Manage integrity of all inventories in conjunction with Inventory Supervisor, including working knowledge of METRC and chosen POS system ensuring data accuracy in both systems.
• Comply with company cash handling policies and perform verification for Store Manager’s daily cash management responsibilities as outlined in the company’s policies; ensure cash is accurately counted and recorded.
• Assist the Store Manager in achieving short-term and long-term business success in conjunction with marketing programs and in achieving sales goals/objectives.
• Assist the Store Manager with state reporting, paperwork, and state tracking system records.
• Assist with daily compliance of company HR and operation policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, confidentiality and non-disclosure agreements, dress code, and work schedules. Ensure staff compliance.
• Assist state and local government auditors and law enforcement with inventory, sales, and compliance audits when the Store Manager is not present, and report findings to Store Manager, and Senior Management if necessary
• Maintain a culture of high-quality customer service, customer communication and customer issue/complaint resolution; execute customer service and quality surveys as assigned by management.
• Ensure daily communication with the Store Manager and staff as needed.
• Manage Marketing Efforts (FB/Insta./Tik-Tok/Reddit)
• Assist in non-cannabis ordering
• Assist Floor Supervisors as an escalation for customer issues

Qualifications

• High School Diploma or GED equivalent required.
• Working knowledge of medical and/or retail cannabis required.
• Must be able to obtain state approved credentials.
• Excellent interpersonal, verbal, and written communication skills.
• Strong planning, organizational, and time management skills.
• Ability to lead, manage and motivate staff.
• Knowledge of local, state, and federal laws and regulations pertaining to medical and/or retail cannabis.
• Dutchie, or other cannabis industry POS platform experience preferred.
• METRC system experience preferred.
• Ability to work nights, holidays and weekends.
• Must be 21 years or older.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).

Physical Demands of the Job

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical duties may be required including but not limited to the following: lifting and moving boxes, inventory, and/or equipment, up to 50 pounds
• Standing for extended periods of time.
• Hearing
• Grasping objects
• Feeling (perceiving attributes or objects such as size, shape, texture) particularly with fingers
• Stooping (bending)
• Visual acuity to read packaging and forms

Ability to commute/relocate:

• 1353 South Ave. Plainfield, NJ

Background Check Requirement:

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

Queen City Remedies is proud to foster an inclusive workplace. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our team and our customers.

Disclaimer:

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

Job Type: Full-time

Pay: $65,000.00 - $78,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 2 years
• 5 years

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• dispensary: 2 years (Required)

Ability to Relocate:

• Yonkers, NY 10710: Relocate before starting work (Required)

Work Location: In person