Job Description
- Paid time off
### Job Opportunity: Plumbing Dispatcher Where Fun Meets Functionality!
**Are you a master of organization with a knack for keeping things running smoothly? Do you have a penchant for puzzles, especially when the pieces are technicians, customers, and schedules? If so, we've got a spot for you on our dynamic team as a Plumbing Dispatcher!**
**About Us:**
We're a lively bunch who believe that work doesn't have to be all suit and tie. Our team thrives on solving problems with a smile, ensuring our customers and technicians are as happy as a clam. We're looking for someone with a golden touch for coordination and a flair for communication to keep our plumbing operations flowing smoother than water.
**Your Mission, Should You Choose to Accept:**
- **Master of Schedules:** Keep our technicians, plumbers, and electricians on the move by scheduling appointments, dispatching them to service calls, and organizing return trips for job completions. Your calendar skills will be legendary.
- **Customer Whisperer:** Be the voice of reassurance and clarity for our customers, handling inquiries with a mix of professionalism and warmth that leaves them feeling like they've made a new friend.
- **Tech Team Liaison:** Act as the go-to for our technicians' needs, ensuring they're equipped, informed, and ready to tackle the day's challenges.
- **Record Keeper Extraordinaire:** Maintain impeccable records in our customer database, ensuring every detail is accurate and up-to-date. You'll know our clients better than they know themselves.
- **Problem Solver:** Channel your inner detective to manage conflicts and resolve customer concerns with solutions that turn frowns upside down.
- **Safety and Ethics Champion:** Uphold our safety policies and ethical standards with pride, ensuring we're not just doing the job right, but doing the right job.
**What Makes You a Perfect Fit:**
- **Experience:** You've spent at least two years in a dispatch or coordination role, ideally within our industry. You know your way around a service area map and Microsoft Office like a pro.
- **Communication Wizardry:** Your communication skills are so advanced, you could probably resolve a debate between a water heater and a boiler.
- **Organizational Prowess:** Multitasking is your middle name, and you thrive in a fast-paced environment where the ability to juggle is an asset.
- **Detail-Oriented:** You've got an eagle eye for details, ensuring nothing slips through the cracks.
- **Problem-Solving Skills:** You see a problem as a puzzle to solve, not a roadblock.
**What You'll Need:**
- GED or High School Diploma.
- A valid driver's license with a sparkling clean record.
- The ability to sit for extended periods and work with various tech tools.
- Availability to work off-hours and weekends when the need arises.
**Why Join Us?**
- **A Culture of Fun:** We believe in working hard and playing harder. Our team is our family, and we support each other every step of the way.
- **Competitive Perks:** From health insurance to retirement plans and paid time off, we've got you covered.
- **Growth and Learning:** Participate in training classes to expand your skills and knowledge. We're all about personal and professional development.
- **Innovation at Work:** We use the latest tools and software to make your job as efficient as possible, ensuring you have what you need to succeed.
**Ready to make a splash in the world of plumbing with a team that values fun as much as function? Apply now and let's flow towards success together!**