Dispatcher

We are a transportation company that puts an emphasis on progress and innovation within transportation and logistics. We are seeking an individual who is interested in a challenging and rewarding career in transportation. Benjamin Freight Operations is a family owned and operated transportation company. We look for all within our team to grow and excel in every way; there's growth potential without barriers for the right individual.

Qualifications

Responsibilities of the role include:

• Obtain loads from brokers and the load boards daily; and pre plan.
• Communicate with customers and drivers regarding load /delivery concerns.
• Dispatch Company Drivers and Owner Operators in a timely manner.
• Creating routes, dispatching drivers efficiently, and maximizing multiloading.
• Ensuring maximum staff productivity.
• Ensuring accurate, timely dispatch of transport requests.
• Communicating professionally with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips.
• Acting as the main point of contact between drivers and clients.
• Think quickly and make necessary adjustments to ensure timely and efficient transportation of clients, in a complex, evolving itinerary.
• Planning the next day's trips in advance by organizing a daily trip manifest (PRE-PLANNING)
• Previous experience dispatching required.
• Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload.
• Enter data in computer system and maintain logs and records of calls, activities and other information.
• Provide drivers with information about orders, traffic, obstacles and requirements.
• Monitor the route and drivers to coordinate and prioritize their schedule.
• Prioritize calls according to urgency and importance.
• Address problems and requests by transmitting information or providing solutions.
• Must have some knowledge of DOT laws and regulations.

PREVIOUS DISPATCH EXPERIENCE IN TRANSPORTATION AND LOAD BOARDS REQUIRED.

Desired Qualifications:

3 years' operating & dispatching from load boards.

3 years' customer service

Flexibility of schedule

Tech-savvy with knowledge of relevant methods

Outstanding organizational and multitasking abilities

Billengual is a plus but not a requirement.

Degree isn't required; however, performance and knowledge must be proven.

High school diploma/GED

Skills

Proven experience as dispatcher or relevant position

Tech-savvy with knowledge of relevant methods

Sound judgement and critical thinking

Fast typing with experience in data entry

Active listener with excellent communication skills

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Annual/Quarterly Bonus Incentives After Probationary Period

Shift:

Day shift

Weekly day range:

Monday to Friday

Weekends as needed

Work Location: In-person

www.bfo3pl.com

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Edison, NJ 08837: Relocate before starting work (Required)

Work Location: In person