Director, Solution Engineering

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description:
We are looking for a Director of Solution Engineering specific to the Consumer Goods business unit focused on the Fast Moving Consumer Goods [FMCG] Sub Industry. In this role, the Director will partner directly with the FMCG AVP of Sales as a strategic advisor in formulating go-to-market initiates to scale and grow the business. This will involve working in close partnership with internal thought leaders in Sales Programs, Sales Strategy, Industry go-to-market, Product Marketing, and extended Solution Engineering organizations.

A unique attribute of this role is the ability to partner & deliver impact with Senior Sales & Solutions Leaders across our Enterprise Consumer Goods customers and prospective customers. As the Solution Leader, you will work with Solution Engineers and a First-line Manager in allocating resources, performing employee reviews and evaluations, participating in strategic deals, driving relationships with Sales Leadership, the extended Solutions ecosystem, and leading the growth of our marketshare. The Director may be a player-coach, actively working with their team members to solve difficult problems, and coordinating corporate/external resources when required. The Director will drive strategic initiatives and programs as needed and actively support the team’s career development and advancement.

Your Impact:

The Director will partner with the Sales AVP & RVPs in the AMER region to optimize & progress the pipeline and accelerate ACV growth within FMCG Enterprise market segment. The selected candidate will have the incredible opportunity to drive the business, drive career progression, and drive a culture of growth and inclusion.

Minimum Requirements:

• The candidate will have a minimum of 5+ years of experience leading complex Solution Engineering organizations.
• The candidate will possess good analytical capabilities, be organized, and able to lead several strategic initiatives at the same time.
• Proficient with Service focused CRM technologies (or other Enterprise business applications) and be able to present to a business or technical audience.
• Be able to represent the voice of the Solution Engineering team by providing guidance on sales strategies, approaches to solve specific problems, as well as represent team needs to executive stakeholders.
• Able to communicate equally with internal resources such as Industry leadership, Product Management, Product Marketing, Development, and Sales Management to gain commitment and support.
• Must have good fundamental Sales Skills (Value and Solution Selling) and advanced leadership skills.
Knowledge of advanced technologies and business processes including: Cloud Technologies and development, Modern Web & Mobile Applications, and detailed business process applications

Preferred Requirements:

• BA/BS Degree
• CRM/Salesforce knowledge
Salesforce Certifications a plus

RESPONSIBILITIES

• Strategically partner with the AVP of Sales to drive scale, process improvement, and growth across key investment areas in the business
• Building and coaching high-performing teams and leading change, and ensuring the team is structured for both proactive and reactive support to customers and prospects.
• Exercise Go-To-Market leadership skills through leveraging strong business acumen and in-depth analytical capabilities
• Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management needs
• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed, and identify and resolve issues to ensure project success.
• Be the Voice of the Solution’s organization and identify opportunities to leverage all Salesforce technologies to address external trends or customer needs within key Industries of focus
• Leverage business knowledge and expertise to drive business process improvements within the Solutions and Sales organization.
• LEADERSHIP QUALITIES
• TRUST: Able to earn the trust of external and internal stakeholders with transparency, empathy, and thought leadership
• CONSULTATIVE: Able to analyze business or customer issues, articulate comprehensive solutions, and craft a plan of action
• COMPOSURE: Strong communication and interpersonal skills drive consensus & results in complex engagements
• CREDIBILITY: Able to interact with various levels of an organization both technical and non-technical to discuss comprehensive solutions

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Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $187,180 to $250,390.

For California-based roles, the base salary hiring range for this position is $205,940 to $275,450.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.