Field Service Engineer

Field Service Engineer Opportunity

• Location: United States
  • 75% onsite with Customers at various locations throughout the country
  • 25% at home office
  • Our home office is in Poughkeepsie, NY
• Direct Hire; Full Time

The Field Service Engineer role involves traveling to customer locations to provide professional service, including technical support, fault diagnosis, installations, repairs, calibrations, preventive maintenance, upgrades, customer training, and consultative work. The position requires a comprehensive understanding of Mechanical, Hydraulic, and Electrical circuits, with specialized training in Wax Injectors and Automation cells for the Investment Casting Industry.

The ideal Field Service Engineer candidate will have the following skillset/experience:

• Associate's degree in Mechanical or Electrical Engineering preferred, or relevant experience.
• Minimum of 7 years of experience in Hydraulics, Pneumatics, PLCs, and Windows.
• Experience with Automation and Robotics is a plus.
• Experienced in a Field Service role before

The Field Service Engineer will have the following responsibilities:

• Serve as a technical resource in the Field Service department, addressing customer technical issues via various communication channels.
• Act as the primary liaison between customers and the factory for service matters.
• Conduct remote diagnostics and hands-on technical resolutions at customer sites.
• Demonstrate proficiency in troubleshooting and providing alternative solutions.
• Interpret electrical, hydraulic, and pneumatic schematics, PLC logic, and automation components.
• Develop clear instructions and procedures for customer guidance, training, and troubleshooting.

Please apply for immediate consideration.

Why choose Ethan Allen Workforce Solutions? Many of our clients offer shifts around the clock, which is great for candidates who may not be available during the typical work day. Our clients range from big name industrial corporations, to smaller, local businesses that may need an extra set of hands to help out. Our Industrial Division offers a lot of hands-on opportunities which is great for the candidates who are not looking for an office job. We also regularly offer in-house training for Flaggers and Hazard Communication Standard. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.