Director, Sales Operations

Your Impact:
Reporting directly into the DVP, Sales and Marketing - this individual will be responsible for managing key operational areas for the commercial team and driving revenue growth. These include managing customer service and salesforce, working with legal on the terms of conditions for distributor, GPO and IDN contracts, developing analytics that enable the commercial team to drive channel performance, developing revenue growth campaigns, and evaluate sales team performance and compensation.
What You'll Do:

• Support the field sales team on opportunity management (creation, updating, closing)
• Collaborate with the sales, marketing, and customer success functions to ensure that KPI's are met.
• Document and create knowledge repository for first-tier sales support.
• Create and Implement reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity.
• Collaborate with Marketing to ensure proper lead management processes, metrics, and policies.
• Maintain data integrity within customer records in Salesforce.com and other systems.
• Monitor system adoption and data compliance and governance.
• Manage customer service team to ensure that we are managing orders, responding to customers and enabling a customer-centric supply chain.
• Maintain salesforce and manage requests from leadership, distributors, sales, and marketing.
• Manage commercial contracts, including VAR contracts, GPO contracts and IDN contracts through internal and legal approvals.
• Drive data analytics from salesforce and ERP to enable campaigns, new product launches and commercial expansion.
• Leverage data to manage VAR performance including delivery to quota, $$ preschool/ hospital and discount requests.

Do You Have?...

• Bachelor's degree is required.
• Minimum 7 years' experience in Sales Operations with experience in Healthcare IT preferred.
• Experience in developing reports and dashboards with Salesforce is required.
• Contract management experience is preferred.
• Experience with managing and developing teams and driving a culture of accountability.
• Strong analytical skills combined with customer-centric approach.
• Highly skilled written and verbal communicator; able to lead discussions both internal and external stakeholders.
• Strong interpersonal, collaboration and relationship building skills are a must.

Why Us?
Rauland, a division of AMETEK, is a business unit in the Measurement, Communications and Technologies division of AMETEK. We are a leader in integrated communications technology, designing and manufacturing Nurse Call Systems for the medical industry and school critical communication systems for the education K-12 market.
Website: www.rauland.com
Compensation
Salary Minimum: Market
Salary Maximum: Market
Incentive: Yes
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of over $6.0 billion. Traded publicly (NYSE:AME), we are a component of the S&P 500. Visit www.ametek.com for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.