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Form of workUScellular can serve as an exceptional place for learning, doing impactful work and launching your career. Our internship opportunity provides a comprehensive experience to gain real-life examples of work, better preparing you for your career while learning about the wireless industry.
In this internship, you will have the opportunity to be part of the Consumer Operations Initiatives and Solutions team and the Sales Controls and Enablement team.
The Consumer Operations Initiatives and Solutions team is responsible for ensuring that the frontline associates and customers are supported through project management and readiness. Throughout this internship you will have the opportunity to be mentored and learn the steps of a project from beginning to end that ensure frontline associate and customer experience is executed with excellence.
The Sales Controls and Enablement team is the central point of contact for strategic plans and tactical solutions within the scope of retail cash, inventory, and showroom operations, contract administration, and frontline policies/procedures. Additionally, the team is responsible for the strategy, development, delivery, and evolution of the enablement tools and programs that enhance frontline execution of sales results. Throughout this internship opportunity you will have the opportunity to:
- Learn various aspects of operations and project management
- Learn how to work in the remote environment
- Support or lead small initiatives and observe medium size projects
- Research continuous improvement opportunities
- Enhance and/or create training content and process documentation
- Maintain and monitor performance and compliance reporting related to established internal and external platforms, tools, vendors, and processes
- Support frontline questions and requests
Requirements:
- Actively attending a 4-year college or university and working towards a bachelor's or master's/MBA Degree
- Junior or Senior standing
- Strong communications skills - written, verbal, and interpersonal skills
- Ability to problem-solve
- Continuous improvement mindset
- Ability to participate and work well in teams
- Possess an attention to detail
- Ability to manage multiple concurrent assignments and tasks
Preferred Qualifications:
- Ability to develop relationships quickly both in-person and virtually
- Working knowledge of Microsoft Suite of tools
Location Notes:
- Position will be remote
- No housing, stipends or living expenses provided with this internship.
Note: The preceding job description indicates the general nature and essential duties and responsibilities of work performed. This job description does not contain a comprehensive inventory of all duties, responsibilities, and qualifications required to perform this job.
