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Form of work
SalaryLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Job Specific
- Ensure local compliance with all Loews Corporate Human Resources policies and practices
- Develop a recruitment strategy and recruit staff. Utilize various sources to assist in this process, ensuring affirmative action compliance
- Evaluate changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns
- Ensure employment offers have the necessary approvals and fall within specific company guidelines
- Prepare offer letters according to hotel policy or upon request by Executive Committee Members
- Maintain up-to-date staffing guides and ensure their adherence
- Participate in policy making and general operating decisions as a member of the Executive Committee
- Oversee the development and administration of all employee benefits
- Respond to any labor charges brought against the hotel and represent the hotel in all such hearings
- Oversee the administration of all workers’ compensation claims and represent the hotel at all hearings. Serve as intermediary between employee, physician, and insurance company. Develop modified work whenever possible.
- Develop and define training programs with appropriate individuals. Perform the training for pertinent subjects associated with HR policies, laws, etc.
- Train all managers in HR policies and procedures, including the proper usage of all Human Resources forms. Oversee Hotel Orientation.
- Monitor discipline, suspension, and termination documentation and procedures
- Develop budgets and work within approved budgetary guidelines for the department
- Direct all Human Resources managers in setting annual personal objectives and PACE Plan goals
- Evaluate the performance of Human Resources employees, determining improvement and training needs and requirements for advancement
- Maintain records and retain all personnel related records according to prescribed local, state, or federal law and company policy
- Oversee the administration of unemployment insurance tax management, including all responses, appeals, and hearings
- Ensure timely response is made to any claim, court issued documentation, or other report requiring Human Resource approval, action, or contribution
- Develop policies and procedures relating to all employee issues. Ensure consistent application of such.
- Oversee the investigation of any insurance, benefit, or work-related issues management or staff may have
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
Qualifications
- B.A. or B.S. in related field or equivalent experience
- Minimum five years experience as HR Director at a single property or two years experience managing multiple locations
- Full knowledge of applicable state and federal labor laws
- Excellent communication skills – oral and written
- Excellent organizational skills
- Ability to interact with all levels of staff effectively
- Experience with Workers’ Compensation issues and the development of modified work programs
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
- Able to work a flexible schedule, including weekends and holidays
