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Form of workNow Brewing - director, Global Channel DevelopmentDigital Consumer Experience Strategy #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The director, Global Channel DevelopmentDigital Consumer Experience Strategy role will be responsible for defining the strategic approach to delivering a seamless and best-in-class digital experience for Starbucks Channel Development globally. Additionally, this role will adapt and flex incremental initiatives based on business needs and objectives. This is a unique opportunity to collaborate with teams across all Starbucks regions, cross-functional teams, and multiple Channel Development partnership organizations, including some of the largest CPG companies in the world.
As a director, Global Channel DevelopmentDigital Consumer Experience Strategy, you will:
Lead Strategy
- Understand the current internal and external landscape on how Digital Consumer Experience is coming to life
- Create a global DCE strategy and playbook across CPG that is synced with our Retail organization
- Develop roadmap and potential test-and-learns with KPIs
- Interface with Nestle Strategic Business Unit and Ready-to-Drink partnerships through partnership leads to bring strategy to life
Drive Regional Collaboration
- Guide regions in execution
- Lead knowledge sharing of regional learnings
- Share periodic updates and common DCE activities
Unlock Enablers
- Establish global data parameters
- Develop global communication guidelines for regions
Stakeholder Engagement & Co-Creation
- Global Channel Development Region Teams
- Global and in-region Digital Consumer Experience Teams
- Loyalty
- Data Governance
- Starbucks Technology
- Nestle Strategic Business Unit & Potential Ready-to-Drink partnerships
We'dloveto hear from people with:
- Progressive experience in Digital Consumer journeys and experiences, 6-10 years
- Project leadership in a cross-functional environment, 6-10 years
- Experience managing others, 2 years
- Experience working with global teams, 2 years
- Progressive experience leading the development and implementation of new or existing products or strategies
- Extremely adept in highly ambiguous initiatives and work
- Ability to communicate clearly and concisely, both orally and in writing
- Strong interpersonal skills
- Ability to work both independently and as part of a team
- Ability to manage through ambiguity
- Ability to balance multiple priorities and meet deadlines
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.
