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Form of workJob Description
Compensation: Competitive Starting Salary + Commission Bonuses Every Pay Period
Benefits Offered: Dental, Life, Medical, Vision, 401k
Location: Remote
Job Title:Digital Marketing Specialist (Bilingual)
Employment Type: Full-Time
Department: Client Services Department
Reports to: Client Services Manager
OMG National, a 33-year old marketing firm and five-year Inc. 5000 recipient, is seeking highly motivated individuals with relevant experience for our bilingual Digital Marketing Specialist (DMS) position! The DMS serves as the primary contact for our Small to Medium-Sized Business (SMB) clients who are using our various online marketing-based services. The position entails working with clients as well as our in-house designers/developers, SEO and Paid Ad Specialists, Social Media staff and other company stakeholders. This position places a heavy emphasis on client contact/management, requiring the capacity to intelligently discuss Digital Marketing and a variety of advertising mediums, while maintaining a high level of customer service.
Duties include:
- Act as the liaison and SME (Subject Matter Expert) between your clients and the internal teams. Maintain client relationships and develop their marketing product portfolio.
- Educate clients on additional programs and identify areas of opportunity to upsell and cross-sell our products.
- Establish realistic goals to effectively grow their business through the use of Local SEO, Paid Social and advanced SEM strategies.
- Measure and report the performance of all Digital Marketing campaigns, and assess against goals (ROI and KPIs).
- Collect assets and relevant information about a client's business and deliver this to internal teams to produce high-quality, original content.
- QA/QC internal marketing materials before sending to clients to ensure client accounts maintain a high level of brand consistency.
- Paid Search: Analyze and discuss client paid advertising campaigns on Google Ads, Facebook Ads, and their associated display networks.
- Website Project Management: Serve as the intermediary between clients and the web department.
Requirements:
- Strong verbal and written communication skills in both English and Spanish.
- Customer Service/Hospitality skills and experience.
- Sales experience.
- Organized and detail-oriented with effective time management skills.
- A passion for SEO and Digital Marketing.
- Project or Account Management skills or experience.
- Adaptable/fast learner.
- Familiarity with platforms such as Google Business Profiles, Facebook Business Pages, Google Analytics, and CRM systems.
- Experience with paid search (Google Ads and Facebook Ads) is a plus.
- Strong knowledge of G-Suite (Including Docs, Sheets, Hangouts, Email, Calendar & Drive).
Work Environment:
OMG National's office is a creative environment featuring an eclectic staff of individuals in a business casual atmosphere. Our company maintains a headquarters in Davie, Florida, although most staff currently work remotely. Encouraging and assisting our team in continuing education is a valued part of OMG National.
Applicants must have high-speed internet access.
Compensation + Hiring:
This is a full-time position with a competitive starting salary + commission bonuses available every pay period. Interested applicants should submit their resumes through the link on this job posting.
