Development & Communications Associate

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Purpose of Position: The Development and Communications Associate will be responsible for serving as a liaison with Goddard's different programs around a range of key areas including web, social media, volunteers, community events, and content. They will support all members of the Development and Communications team and work on a wide range of projects including managing volunteers, administrative tasks to content management on web and social media. This is a great opportunity to work in a thriving Development department and gain experience in a range of critical areas of fundraising and communications.

Schedule: Monday through Friday, with occasional weekends and holidays.

Salary: $43,751 - $54,689

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

1.) Administrative

• Order supplies and maintain departmental inventory of supplies, promotional materials etc...
• Maintain files; create forms; prepare reports and other documents; data entry.
• Assist with managing fiscal documentation and other recording and tracking procedures; track expenses in Intacct, our accounting software.
• Help maintain our donor database DonorPerfect by noting donor interactions and communications.

2.) Volunteer Management

• Draft communications about volunteer opportunities and respond to volunteer inquiries; maintain current listings of volunteer opportunities, and direct volunteers accordingly.
• Help coordinate programmatic community events such as our annual carnival, holiday meals and backpack giveaways; ensure volunteer staffing and management for these events.
• Serve as liaison with individual programs to understand and post volunteer opportunities, provide management of volunteers and recruit them for different needs.
• Gather volunteer participation information and ensure it is tracked in our donor database DonorPerfect.
• Support volunteer-led events including our Holiday Meals on Thanksgiving and Christmas.

3.) Communications

• Support the Senior Director of Public Relations in maintaining our websites and social media; develop and manage content as directed.
• Assist with photography, videography and content creation for online communication channels including web, social and email.
• Assist in tracking and analyzing social, web analytics using Google Analytics and social platforms.
• Liaise with programs, attend program events and capture content.
• Keep up with news items and share internally.

Qualifications/Educational Requirements

• Strong commitment to the mission of Goddard Riverside
• Bachelor's degree or a combination of education and at least 1-2 years equivalent experience with not-for-profit or in communications
• Possess excellent interpersonal and written communication skills
• Proficient in Microsoft Office suite (Word, Excel, Powerpoint, Outlook)

Skills, Knowledge and Abilities

• Possess office and administrative skills
• Strong attention to detail
• Ability to multi-task and manage multiple projects simultaneously
• Spanish language proficiency a plus

Computer Skills Needed

• Microsoft Office suite
• Experience with accounting software such as Intacct, donor software such as DonorPerfect and design software such as Photoshop/Canva are all a plus; willingness to learn required.
• Experience with Google Analytics and other web analytics a plus; willingness to learn required.

Physical Requirements

• Moderate computer work
• Occasional lifting of up to 30lbs

Work Environment

• Primarily the Development office, occasional working from home possible, also regular travel to other Goddard Riverside sites and programs across New York City (primarily Upper Manhattan)

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.