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Form of workJob Description
Desktop/Tech Support (HYBRID)
Location: Niceville, FL
Duration: 6 Months contract to hire
Hybrid position, in office as needed
Local candidates needed
W2- NEED CANDIDATES WHO ARE AUTHORIZED TO WORK FOR ANY EMPLOYER; CANNOT SPONSOR
Description: Position requested for the Panhandle area
Key cities: Crestview, Destin, Ft Walton Beach, Miramar Beach, Navarre, Niceville, Pace, Panama City Beach, Pensacola and Santa Rosa.
Use of personal vehicle with mileage reimbursement.
Shift times: 8am 5pm CST
Relevant Bachelor's degree or equivalent combination of education and experience
At least 3+ years of experience, preferred 5+ years
Reports to Manager
Required Skills and Experience
Exemplary customer service skills (verbal and written)
Proficient Windows and Mac troubleshooting and support
Mobile device computing skills
Basic network troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Basic hardware troubleshooting
Ability to perform Root Cause Analysis
High level of emotional intelligence
Professional presence while remaining personable
Experience working with processes and procedures in a large organization preferable
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
Flexible and organized
Growth mindset
Able to lift 50 lbs. unaided
Reliable car
