Senior Field Service Technician (On-site)

Date Posted:

2023-09-21

Country:

United States of America

Location:

HNY34: Elmont, NY (RAD) Suite 400 / 1975 Linden Blvd , Elmont, NY, 11003 USA

Position Role Type:

Onsite

Collins Aerospace is looking for you to join our team in Elmont, NY for a Senior Field Service Technician to support our Connected Aviation Solutions (CAS). In this role, you will have the opportunity to work in an environment where customer service is held in the highest regard. 

Our Air/Ground Domestic Voice Service is the aeronautical industry's air/ground voice communications link for aeronautical operational control (AOC) messages. The service is backed by 45-plus years of Collins Aerospace CAS experience of providing communications solutions to the aviation market. 

Whether it is supporting our nationwide Air to Ground voice and data networks or our wireless communication solutions, Collins Aerospace Field Service Technicians are at the forefront of ensuring the operational viability of these critical communication systems.

Job Responsibilities

• Install, maintain, test, adjust, and repair communication equipment such as radio and antenna systems. 
• Utilize test equipment as required to perform proper installation or repair.
• Be able to independently and professionally interact with customers, vendors, and contractors in support of maintenance and installation activities. 

**This position requires the candidate be on-call after hours, on weekends and holidays. Travel is required.**

Basic Qualifications

• To be considered for this position you must have at least 2 years of electronics maintenance and repair experience, or the equivalent in a technical electronics or radio maintenance course. Your experience can be from the commercial or military sectors.

Other qualifications include:

• Proficiency in fault isolation, restoration and adjustment of company communications equipment.
• Experience analyzing system failures and identifying, and restoring equipment malfunctions and failures.
• Experience performing testing, repair, and replacement at the component (piece part) and board level.
• Possession of an FCC General Radiotelephone Operator's License (GROL) or obtain one within 6 months of being hired.
• Ability to read and follow technical manuals/instructions and have a basic knowledge of how to read schematics and drawings.
• Willingness to provide on-the-job training to Associate Field Service Technicians.

Physical Requirements:

• Must be able to lift and carry fifty pounds and climb towers and stepped poles up to fifty feet in height.
• This position will require a criminal history check. The background check includes the ability to meet certain eligibility requirements, one of which is having either U.S. Citizenship or Permanent Resident Alien Status. Finally, you must have resided within the United States for 3 consecutive years of the last 5 years.
• The position is focused on providing 24/7 support, so after hours work is common.

Education / Certification:

• Requires High school diploma or GED. Completion of a course in practical electronics at a recognized technical school or college OR have 2 years practical experience in the electronics field. 
• To be considered you must hold an FCC General Class License or  or obtain one within 6 months of being hired.

Desired Experience:

• AM radio maintenance experience is a plus

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

​Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation, surface transportation and critical infrastructure products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports, business aircraft and rail operators turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

The salary range for this role is $21 per hour; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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