- 3+ years of experience working in a Desktop Support or laptop configuration and deployments.
- 3+ years of troubleshooting / fixing Windows 10
- 3+ years of Microsoft 365 Apps for Business deployments:
- 2+ years of customer service experience (Deskside support)
- Must be reliable and consistent in job performance
- Must have an understanding and working knowledge of ITIL
- Must have strong critical thinking skills, customer service, and a can-do attitude
- Must have strong written and verbal communication skills
- Vital in identifying, researching, and resolving complex technical issues
- Proficiency in resolving end-user software application, PC, and web browser errors.
Job Type: Contract
Salary: $20.99 - $25.28 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Windows: 4 years (Required)
License/Certification:
- CompTIA A+ (Required)
Ability to Relocate:
- Lawrenceville, GA: Relocate before starting work (Required)
Work Location: On the road