Desktop Support Technician

Desktop Support Technician

Pay: $36.00 an hour

15 month possible contract to hire opportunity

Open to candidates with 2-3 years of IT Desktop Support experience.

100% onsite in Savannah GA

Work as part of the local IT team supporting all onboarding and transfer requests.
Provide support for any integration (M&A) activities.
Work with Global teams to resolve complicated and advanced IT related issues.
Support all services relating to Lifecycle management, Asset Management, License Management and User Access management for end user’s software and hardware.
Maintain a core level of knowledge regarding service offerings for all IT units (including training offerings and resources when available).
Engage in Innovation activities such as process improvements, pilots, PoCs, etc.
Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives.
Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS.

Physical Attributes:
Must be able to lift at least 25lbs and be able to sit or stand for extended periods

Who You Are:
Minimum Qualifications:
High School Diploma or GED equivalent
1-3 years of experience supporting laptops, desktops, Microsoft Office applications (Outlook, Teams, Word, PowerPoint, Excel), Active Directory. ServiceNow experience a plus.
1+ years of experience supporting mobile devices (iPhones, iPads), including working with MDM solutions such as SCCM, Intune, Mobile Iron, etc.
1-3 years IT experience in a customer-facing role.

MilliporeSigma is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual made a good faith report of discrimination.

Job Types: Full-time, Contract, Temp-to-hire

Pay: From $36.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Education:

• Bachelor's (Required)

Experience:

• Desktop support: 2 years (Required)

Work Location: In person