Desktop Support Technician - Onsite - Nashville, Tn

Expert Technical Solutions has an immediate need for a Desktop Support Technician for one of our premier clients in Nashville, TN. This is a 4-6-month contract-to-hire position paying $22-27.60/hr and converting full time in the $50-60k range. The work schedule is Monday – Friday 6am – 3pm CDT. There is some flexibility to 6:30 – 3:30 or 7-4 if necessary.

Description:

The Technical Support Associate is responsible for providing Desktop Support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.
Primary Requirements/Skills
• 2+ years of relevant experience working in Information Technology supporting
and troubleshooting Computers, Printers, Server(s), and other Network issues
in a corporate network environment.
• Solid understanding of TCP/IP networking, VOIP phones, VPN, DHCP, AD, DNS,
WINS, and FTP
• Excellent verbal and written communication skills and attention to detail.
• Must possess good time management, organization, and multi-tasking skills.
• Solid analytical and problem-solving skills.
Primary Technical Requirements/Skills
• Knowledge of computer operations and their interfaces
• Working knowledge of communications protocols and networking
technology and hardware
• Working knowledge of IT infrastructure architecture.
• VOIP PBX experience, setting up and implementing IP phones.
• Windows 10 desktop implementation and support
• Microsoft Office and Office 365 services.