Address
Form of workWe are seeking aDesktop Support Techfor a 4+ month contract (with likelihood of extension) in Spring Valley and Las Vegas. The role will begin at one facility in Henderson and then move to another facility in Las Vegas. Contractors will be involved in building and deploying the technical infrastructure -PCs, printers, etc in the facilities.
The Role:
- Responds to help desk requests from local users for direct assistance and fast-path training on systems in use.
- Installs, maintains, and repairs personal computer devices and programs.
- Answers support calls, logs calls, documents call resolutions, and provides telephone-based customer service and troubleshooting for the Health System's computer equipment and related applications.
- Supervises work of outside consultants and other lower-level personnel in the facility.
- Provide regular updates of problem resolutions and status reports to the Support Services Manager.
- Completes work assigned and produces an expected amount of work. Shows that work assignments are understood.
- Effectively works with vendors to find cost-effective solutions to technical problems.
- Effectively communicates to end-users, other departments, administration, vendors, and IS staff in layman's terms so that complex technical issues are understood by them.
- Maintains appropriate technical inventory and documentation.
- Understands and follows IS Department prioritization scheme for projects
- Education associate degree in computer science or a related field or equivalent related work experience.
- Experience Two to five years of desktop and network maintenance and support
- Technical Skills: In-depth knowledge of desktop technologies, working knowledge of networking technologies
- License/Certification Certified professional in computer maintenance and repair, certified network administrator or equivalent work experience.
Shift: 7:30 am - 4:00 pm Monday through Friday
If qualified, interested, and available, please email
stephanie.narlesky@comcentric.com
a copy of your resume. Pay: $20.00 per hour on W2
