Desktop And Network Technical Support - Level 2

Future Tech Enterprise, Inc. is looking to hire a Level 2 Technician who will provide computer and Network support services.

Responsibilities include:

• Installing, configuring and supporting network operating systems.
• Resolving complex workstation issues. (PC & Mac)
• Installing, configuring and upgrading scripts and testing industry-standard workstation application software and operating systems.
• Administering a complex database or internet /intranet system and maintain access at all workstations, including configuring, maintaining and installing switches.
• Designing simple computer networks.
• Additional Technical Support and implementation including, wireless network, mobile devices, console controls, and peripheral equipment.

Requirements include:

• 3-5 years of Technical Support experience in a professional environment
• Clean and valid driver’s license and vehicle. This person will drive to various locations within a five-mile area
• Network + and CCNA certifications
• Proven ability to offer high-level support in an enterprise environment
• Excellent customer service skills
• Experience in the education field will be a plus
• Background check and fingerprinting will be required

Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner.

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