Desktop Support

• 3+ years of experience working in a Desktop Support or laptop configuration and deployments.
• 3+ years of troubleshooting / fixing Windows 10
• 3+ years of Microsoft 365 Apps for Business deployments:
• 2+ years of customer service experience (Deskside support)
• Must be reliable and consistent in job performance
• Must have an understanding and working knowledge of ITIL
• Must have strong critical thinking skills, customer service, and a can-do attitude
• Must have strong written and verbal communication skills
• Vital in identifying, researching, and resolving complex technical issues
• Proficiency in resolving end-user software application, PC, and web browser errors

Job Type: Contract

Salary: $20.81 - $25.06 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you ready to commute to Lawrenceville, GA (Onsite)?

Experience:

• Windows: 3 years (Required)
• Troubleshooting: 3 years (Required)
• Microsoft 365 Apps: 3 years (Required)

Ability to Relocate:

• Lawrenceville, GA: Relocate before starting work (Required)

Work Location: On the road