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Form of workJob Description
NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs of rural utilities and their customers and include integrated broadband, managed services, smart grid, mobile, and video solutions.
Pivot, an NRTC company, is a marketing and customer experience agency with a focus on collaborating with people who are doing meaningful work in the communities they serve. Pivot comes alongside these organizations to help them grow and thrive by assisting them in defining and living out their brands, telling their unique stories, and strengthening relationships with their customers. Pivot has four practice areas, including broadband marketing, broadband CX, broadband vendors, and nonprofits.
Job Summary
Designers at Pivot play an integral part in the success of our clients. The designer will be responsible for helping to determine brand standards and setting campaign direction for client teams. This position requires an expert visual design foundation, broad aesthetic sensibilities, and a strong desire for collaboration in the process of producing engaging visuals.
The designer's posture is proactive and engaged. Designers must hold a keen eye for details and ask how to take each project to the next level. Designers can clearly articulate the rationale for the creative choices made and are passionate about doing so.
Designers understand that true value is not found in what is made or the work produced but resides within the unique person. Designers must be comfortable taking the space to share experiences and ideas. Designers seek collaboration and understand that the best work comes from the minds of many.
Responsibilities
Technical Competencies:
Communication and Teamwork Skills:
Qualifications
Knowledge, Skills, and Abilities
Minimum Education and Experience
Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.
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Company Description
NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs of rural utilities and their customers and include integrated broadband, managed services, smart grid, mobile, and video solutions.
Pivot, an NRTC company, is a marketing and customer experience agency with a focus on collaborating with people who are doing meaningful work in the communities they serve. Pivot comes alongside these organizations to help them grow and thrive by assisting them in defining and living out their brands, telling their unique stories, and strengthening relationships with their customers. Pivot has four practice areas, including broadband marketing, broadband CX, broadband vendors, and nonprofits.
Job Summary
Designers at Pivot play an integral part in the success of our clients. The designer will be responsible for helping to determine brand standards and setting campaign direction for client teams. This position requires an expert visual design foundation, broad aesthetic sensibilities, and a strong desire for collaboration in the process of producing engaging visuals.
The designer's posture is proactive and engaged. Designers must hold a keen eye for details and ask how to take each project to the next level. Designers can clearly articulate the rationale for the creative choices made and are passionate about doing so.
Designers understand that true value is not found in what is made or the work produced but resides within the unique person. Designers must be comfortable taking the space to share experiences and ideas. Designers seek collaboration and understand that the best work comes from the minds of many.
Responsibilities
- Develop, maintain, and push visual identities and brand systems alongside client and client teams
- Adaptable and able to work on brands never touched before
- Voice the unique gifts to the team and lean into them
- Understand the full picture of a project's needs and bring the team up to speed on concepts as developed while utilizing the strengths of the greater team based on the needs of the project
- Produce client tactics on time and of high quality, with expert-level technical design knowledge and the ability to develop and follow essential branding guidelines
- Present concepts and designs internally and to clients
- Based on approved design concepts, possess the ability to resize and recreate layouts in various formats
- Tactics may include but are not limited to: (billboard, direct mail, advertisements, bill inserts, etc.) and digital (social media graphics, web display ads, email images, etc.)
- Complete projects by coordinating with outside agencies, printers, etc.
- Obtain approval of work by collaborating with the Client Team
- Able to learn and retain branding guidelines for multiple clients
- Brainstorm ideas and new campaign concepts
- Continue education on current design trends and technological applications by utilizing resources such as online classes and tutorials, workshops, professional publications, etc.
- Other duties as assigned
Technical Competencies:
- Logo + Brand development and system creation
- Possess expert-level technical design knowledge and understand the difference between color modes, final file type requirements, and applications of different file types
- Prepare files for print/prepress and digital output
- Expert-level control of typography and hierarchy
- Strong knowledge of Adobe Creative Cloud design programs on Mac or Windows (primarily AI, IND, PS)
- Adept in Microsoft Office products
- Familiarity with project management and communication applications (i.e., Asana, Forecast, Slack)
- Basic knowledge of Figma and After Effects
- Additional skills, such as email services (MailChimp, Constant Contact, etc.), Sketch, Procreate, photography, and animation/animated gifs are a plus
Communication and Teamwork Skills:
- Skilled in clear communication online as well as in person
- Ability to assess personal workload and communicate time/deadline needs
- Ability to assess team workload and communicate personnel needs to resource coordination
- Ability to self-critique as well as give and receive constructive feedback
- Possess a strong ability to step between various workflows including design tasks, training, and assisting, and assessing workflows
- Contribute to team effort by sharing and listening to technical design tips, sharing design work, and general engagement and collaboration as needed
- Ask clarifying questions and follow up/follow through
- Possess a flexible mindset
Qualifications
Knowledge, Skills, and Abilities
- Ability to form and convey design rational
- Ability to work collaboratively and cross-functionally
- Work nonstandard hours, when necessary, anticipate issues, and communicate proactively
- Work in a highly time-managed environment requiring quick turnaround and constant deadlines
- Proof work for consistency, grammatical and spelling accuracy, as well as the accuracy of graphic details
- Ability to execute tasks with quality and timeliness
Minimum Education and Experience
- 5–7 years of experience
- Bachelor's Degree Preferred (experience in lieu of degree will be considered)
- Experience leading teams and/or training a plus
- Work is typically performed in a remote office setting
- Occasionally travel may be required (10%)
Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.
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NRTC – Member Driven and Technology Focused
NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process.
Mission
NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America
Vision
We will be our members’ most trusted technology partner
Values
Our members are our reason for being
We put the needs of our members first.
We focus on delivering impactful solutions to them.
Our team is the foundation of our success
We trust each other. We cooperate with each other.
We unite to accomplish our goals together.
Our passion is supporting rural communities
We are dedicated to our members and the communities they serve.
IDEA Committee
At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.
Total Rewards
We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.
Growth and Development
At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.
Transparent Leadership
Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.
NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process.
Mission
NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America
Vision
We will be our members’ most trusted technology partner
Values
Our members are our reason for being
We put the needs of our members first.
We focus on delivering impactful solutions to them.
Our team is the foundation of our success
We trust each other. We cooperate with each other.
We unite to accomplish our goals together.
Our passion is supporting rural communities
We are dedicated to our members and the communities they serve.
IDEA Committee
At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.
Total Rewards
We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.
Growth and Development
At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.
Transparent Leadership
Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.
