The Academic Administrative/Technical Assistant will develop a thorough knowledge of Legends Charter School, academic programs, student support services, Blended Learning platforms, and processes to strengthen all areas of the instructional program. This position will support academic leaders as assigned.
The Academic Assistant works as an integral part of a collaborative team. S/he contributes best practices and the use of educational technologies with a focus on incorporating a variety of media and learning methods to create an effective learning environment.
Work involves regular and accurate entry and analysis of data in online systems and requires coordination with co-workers, school-based staff, and technology services staff.
DEMONSTRATE PROFESSIONAL AND QUALITY CUSTOMER SERVICE: The Academic Assistant will demonstrate professionalism and provide quality customer service in accordance with Legends Charter School’s values; maintain positive working relationships and make decisions and solve problems. Maintain confidentiality, positive communication, accurate records, and an organized, safe working environment. Exhibit flexibility, willingness to learn, ability to change, and maintain current technology skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides administrative support to the Office of Curriculum and Instruction by providing reception services, scheduling appointments, meetings, and travel, filing, researching files and records, and preparing and proofreading correspondence, reports, and other documents as requested.
- Under the supervision of a Director of Curriculum & Instruction, provides support to Legends Charter School related to the successful implementation and use of instructional technology hardware and software related to Blended Learning.
- Provides school students, faculty and staff with technical support and training in the use of instructional technology.
- Assists faculty by answering questions and providing information, locating desired information and materials, typing, collating, or otherwise assisting in test preparation, preparing and/or proofreading manuscripts, correspondence, and other material.
- Assists students by determining who can best provide information needed by the student, providing basic and initial assistance to students with questions about classes, registration, permissions, etc. using established guidelines (information in course catalogs, departmental and college documents, and established policies and procedures), and assigning advisors.
- Helps to organize and conduct departmental events, as directed, by securing space, equipment, food, preparing invitations, announcements, agendas, brochures, and packets, purchasing awards, making travel arrangements and reservations, and assisting with the event as it occurs.
- Supports the administrative business functions of the department by obtaining and processing textbook adoptions, creating brochures and newsletters, organizing the faculty evaluation process, maintaining and updating the departmental website or databases, scheduling the use of classrooms, department facilities, or meeting rooms, and maintaining the security of classrooms, labs, equipment, and records.
- Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
- Remains competent and current by attending professional development courses, software training classes, and courses and/or training sessions as directed by the Director or as required by the Organization.
- Supports the department by performing all other duties as assigned by the department Directors.
SUPERVISION
The Academic Administrative/Technical Assistant is supervised by the Department Head, may be assigned work by the Academic Administrative Assistant II or III, professional staff, or faculty, and may supervise student workers.