Dental Patient Relations Coordinator/Insurance Verifier - Lagrange

Cameo Dental Specialists is a rapidly growing dental specialty group looking for a Dental Specialty Patient Relations Coordinator. This position is responsible for all aspects of creating an outstanding patient experience; including scheduling appointments, verifying insurance, patient check-in, treatment planning, and collecting payments on the date of service.

The right candidate will enjoy providing superior customer service, is organized, and is able to problem-solve. This role demands flexibility and adaptability, superior organizational skills, strong attention to detail, and a commitment to excellence. As needed, we’ll call upon this role to perform other duties to help advance our business goals.

Requirements

• High School diploma or equivalent

• Minimum 1 year of dental experience preferred

• Ability to contribute productively in team settings as well as being a strong individual contributor.

• Excellent verbal and written communication skills

• Proficient with Google Sheets and Google products or similar software

• Highly organized with strong attention to detail.

• Ability to think creatively and strategically to solve problems.

• Positive attitude and ability to shift directions based on business needs

Responsibilities

• Greets and directs patients and visitors.

• Checks in patients at the front desk.

• Registers patients by verifying that a patient’s record is up to date and accurate. Make appropriate changes in the computer system and on the patient's chart.

• Scans various documents for patient files including driver’s license, insurance card, and referral form.

• Answers telephone and respond to inquiries including email correspondence from patients.

• Prepares and presents treatment plans to patients.

• Schedules appointments and enters into schedule.

• Check patients out and collects payment from patients. Additionally, reconciles daily cash reports.

• Conducts reminder calls to patients.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Education:

• High school or equivalent (Required)

Experience:

• Dental or Medical office: 1 year (Preferred)

Ability to Relocate:

• Countryside, IL 60525: Relocate before starting work (Required)

Work Location: In person