Director, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product ManagementOverview
Many people cringe at the thought of "paying the bills", as it's a major pain point around the globe. Businesses often struggle to receive outstanding payments from their customers, manage their cash flow, and understand & reconcile their outstanding receivables. Bill Payment typically involves invoicing, payments, and reconciliation, and in today's world, more and more of our expenses and services are paid for on a recurring basis, via subscriptions. The products we build & own at Mastercard are attacking these problems head on and making it easier for customers to manage their household finances, banks to deliver cutting edge, modern, embedded experiences, and business to manage payments. Join the Global Bill Pay team as we advance this exciting business and be a part of how we are advancing payments across the world!
The Director, Product Management supports the Head of Global Bill Pay as a strategic advisor & owner of new product strategy that takes local assets across a portfolio of businesses and modernizes them, with an eye towards business expansion, in partnership with existing & new customers & markets.
The Role :
- Evaluate and report on business objectives and progress across the portfolio.
- Develop a new platform strategy with an eye towards key pain points across the bill pay value chain.
- Own every element of new business & product development, business case creation, and assessment of M&A or investment opportunities.
- Conduct new market assessments and work with cross functional teams to evaluate the competitive dynamics and relevant trends in the payments industry, such as open banking, subscription management, and embedded finance.
- Adhere to the business product innovations life cycle by following the New Product Introduction process (Ideate, Innovate, Incubate) before commercialization.
- Partner with Marketing and regional sales teams to help in determining product positioning and placement, coordinate internally product launch activities and ensure successful customer/market adoption.
- Be responsible for maintaining a pipeline of innovative new products that provides significant value proposition to our customers, and access new segments to create a high degree of differentiation and drive future revenue growth.
- Coordinate with business stakeholders and Technology teams to collect, clarify, and translate business requirements into documentation and conceptual design, defining measurements of success, and providing product line performance reporting.
- Work with larger Platform Development team to ensure that services are developed in a way that optimizes customer value through ease of integration and Mastercard value through common services and product reusability and scalability.
All about you:
- Background in Consulting, with some experience in or a desire to explore Product Management
- Hard working, desire to learn about Global Payment Trends & roll up your sleeves to build awesome products
- Strong analytical and quantitative skills with the ability to drive compelling narratives / storylines, and business cases - driving clear consensus on product value propositions that are synthesized from a variety of inputs and viewpoints
- Ability to articulate product vision to external & internal partners, generate interest, close and manage the partnership to scale (including driving commercial agreements)
- Experience in the Payments industry- including banks, consumer or business, cards, financial services, technology, or corporate innovation (e.g., previously with worked with or at fintechs, issuers, acquirers, processors, digital wallets, super apps, tech platforms)
- Located in London or NYC and surrounding areas; some travel may be requiredIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $170,000 - $273,000 USDPurchase, New York: $163,000 - $262,000 USD

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product ManagementOverview
Many people cringe at the thought of "paying the bills", as it's a major pain point around the globe. Businesses often struggle to receive outstanding payments from their customers, manage their cash flow, and understand & reconcile their outstanding receivables. Bill Payment typically involves invoicing, payments, and reconciliation, and in today's world, more and more of our expenses and services are paid for on a recurring basis, via subscriptions. The products we build & own at Mastercard are attacking these problems head on and making it easier for customers to manage their household finances, banks to deliver cutting edge, modern, embedded experiences, and business to manage payments. Join the Global Bill Pay team as we advance this exciting business and be a part of how we are advancing payments across the world!
The Director, Product Management supports the Head of Global Bill Pay as a strategic advisor & owner of new product strategy that takes local assets across a portfolio of businesses and modernizes them, with an eye towards business expansion, in partnership with existing & new customers & markets.
The Role :
- Evaluate and report on business objectives and progress across the portfolio.
- Develop a new platform strategy with an eye towards key pain points across the bill pay value chain.
- Own every element of new business & product development, business case creation, and assessment of M&A or investment opportunities.
- Conduct new market assessments and work with cross functional teams to evaluate the competitive dynamics and relevant trends in the payments industry, such as open banking, subscription management, and embedded finance.
- Adhere to the business product innovations life cycle by following the New Product Introduction process (Ideate, Innovate, Incubate) before commercialization.
- Partner with Marketing and regional sales teams to help in determining product positioning and placement, coordinate internally product launch activities and ensure successful customer/market adoption.
- Be responsible for maintaining a pipeline of innovative new products that provides significant value proposition to our customers, and access new segments to create a high degree of differentiation and drive future revenue growth.
- Coordinate with business stakeholders and Technology teams to collect, clarify, and translate business requirements into documentation and conceptual design, defining measurements of success, and providing product line performance reporting.
- Work with larger Platform Development team to ensure that services are developed in a way that optimizes customer value through ease of integration and Mastercard value through common services and product reusability and scalability.
All about you:
- Background in Consulting, with some experience in or a desire to explore Product Management
- Hard working, desire to learn about Global Payment Trends & roll up your sleeves to build awesome products
- Strong analytical and quantitative skills with the ability to drive compelling narratives / storylines, and business cases - driving clear consensus on product value propositions that are synthesized from a variety of inputs and viewpoints
- Ability to articulate product vision to external & internal partners, generate interest, close and manage the partnership to scale (including driving commercial agreements)
- Experience in the Payments industry- including banks, consumer or business, cards, financial services, technology, or corporate innovation (e.g., previously with worked with or at fintechs, issuers, acquirers, processors, digital wallets, super apps, tech platforms)
- Located in London or NYC and surrounding areas; some travel may be requiredIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $170,000 - $273,000 USDPurchase, New York: $163,000 - $262,000 USDPDN-9bf19da4-8dc9-46e8-b6c8-a5309af84069