Patient Care Coordinator

Pay Range is $15 - 20 /hour

Cumberland Pediatric Dentistry and Orthodontics, an affiliate of Spark Dental Management, has an immediate opportunity available for a Patient Care Coordinator (PCC)!

The Patient Care Coordinator (PCC) plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCC is responsible for being the first line of customer care for our patients. A successful PCC always makes an excellent 1st impression by delivering an unsurpassed customer experience.

This position is a full-time position. The hours are Monday-Thursday from 7:45AM-5PM and Friday from 7:45AM-1PM.

Address - 927 N James Campbell Blvd Suite 102, Columbia, TN

About Cumberland Pediatric Dentistry and Orthodontics:

Cumberland was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

How you will make an impact

• Must be able to work in a pediatric, child friendly environment
• Deliver excellent customer service
• Check patients in and obtain all required documents
• Collet co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries, directing to appropriate departments
• Schedule and confirm patients appointments
• Answer telephones and prepare new patient charts neatly and accurately
• Scan documents and essential paperwork to the practice management system

Required Qualifications

• High school diploma or equivalent
• Insurance verification experience required
• Dental office experience preferred
• Bilingual preferred
• Since this position does require working with children, a criminal background check will be required.

What we offer

• Company contributions towards medical insurance coverage
• No-cost employer paid dental insurance for all employees
• 401(k) with employer match
• Generous paid time off (PTO) policy
• Company paid holidays
• Employer-paid Group Term Life Insurance, Short-Term Disability, and Long-Term Disability Insurance
• Tuition Reimbursement