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SalaryTimbercreek Smiles Team is growing!
We have a Front Office-Business Assistant position available for an exceptional and experienced patient service representative. Knowledge of patient scheduling, insurance processing, and dental terminology is a plus. The ideal candidate will have excellent customer service and communication skills, with an outgoing, friendly personality. Eaglesoft or similar dental software knowledge preferred. Experience a plus; We are willing to train the right candidate.
Main Job Tasks and Responsibilities include but are not limited to:
- Answer and manage incoming calls.
- Schedule patient appointments.
- Greet patients and notify the clinical staff of patient's arrival.
- Verify patient personal and insurance information
- Secure all necessary paperwork and patient signatures.
- Secure payment and/or set up financial arrangements with the patient.
- Prepare all patient records for next day appointments.
- Confirm upcoming appointments and recalls according to office protocol.
- Coordinate patient treatment plans for doctors.
- Manage Insurance processing/patient billing
- Oversee patient communication services
- Perform other tasks as deemed necessary to insure efficient patient flow in the office.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Family leave
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Pet insurance
- Vision insurance
- Wellness program
Healthcare setting:
- Dental office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- healthcare: 1 year (Required)
Work Location: In person
