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Form of work
SalaryFront Desk Agent
Mon, Tues, Thurs - 8-6
Wed 8-3
Select Saturdays 8-1
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Register new patients and update existing patient information
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Collect and process patient payments
- Maintain patient confidentiality and adhere to HIPAA regulations
- Assist with medical record management, including filing, scanning, and organizing documents
- Coordinate with other departments to ensure smooth patient flow
- Provide excellent customer service and address patient concerns or complaints
Skills:
- Proficient in medical terminology and dental receptionist procedures
- Knowledge of HIPAA regulations and patient confidentiality requirements
- Experience working in a Dental Office
- Familiarity with electronic medical record systems preferrably Eaglesoft
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
-Familiar with insurance billing as well as insurance benefit presentation
- Treatment plan presentation
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Please submit your resume highlighting your relevant experience in the field. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- Monday to Friday
- Rotating weekends
Work setting:
- Clinic
- In-person
- Private practice
Application Question(s):
- Have you ever been convicted of a crime?
Work Location: In person
