Introduction:
Adult & Pediatric Dental Care is seeking a friendly and organized receptionist to join our team and provide excellent customer service to our patients. We are looking for a candidate with strong customer service skills and someone who is able to work efficiently in a fast-paced environment.
Benefits:
Competitive salary
Paid time off
Medical, dental, and vision insurance/coverage
401(k) retirement plan
Professional development opportunities
Positive and supportive work environment
Qualifications:
Minimum of 1 year of experience as a receptionist or in a customer service role, dental experience is not required but preferred
Strong communication and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems
Fluency in English is required
Responsibilities:
Manage the Front Desk, including greeting clients and visitors and directing them to the appropriate person or department
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records
Ensure that the reception area is clean and organized
Provide excellent customer service to clients and visitors, including assisting with questions and needs
Insurance coordination