Address
Form of work
SalaryPatient Coordinator/Dental Receptionist:
ESSENTIAL DUTIES & RESPONSIBILITIES:
General office organization, streamlining business operations and support of office manager. Schedule appointments to reflect endodontist's schedule. Welcome all patients and visitors by greeting them in person, answering inquiries and directs them through the registration process. Through genuine and positive communication, makes each patient feel informed, understood, and special. Collect patient's insurance information, verify insurance eligibility/benefits and collect payments. Learn ADA coding and billing. Provide client support and handle communications effectively. Build positive and productive relationships with referral partners for business growth. Generate referrals by scheduling regular meetings and office visits with referral partners (both new and existing) as necessary. Responsible for generating marketing letter campaign. Maintain up-to-date knowledge about practice services offered. Assist in routine cleaning of the office. Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Exceptional customer service skills, strong interpersonal skills, reliable. Ability to learn dental/billing software. Proficient in Microsoft Office suite of products. Highly Detail oriented. Organized self-starter and motivated problem solver. Energetic team player. Ability to multi-task and work well under pressure. Clear and effective communication skills (both written and verbal). Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Ability to follow OSHA/HIPAA guidelines. Ability to work collaboratively with colleagues of all levels and build cross-functional relationships with staff, patients, and referral partners. Positive, optimistic attitude.
EDUCATION & EXPERIENCE:
Preferred experience in medical/dental or business/marketing field but also willing to train.
Experience: Customer service: 2 years (Preferred)
Medical/Dental terminology: 2 years (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Greenville, NC 27834: Relocate before starting work (Required)
Work Location: In person
