Dental Front Desk

Join Our Front Desk Team in a Private Dental Group Practice where your contributions are highly valued and make a significant impact!

Must be able to work at both Middletown and Cincinnati locations.

Position: DentalFront Desk Coordinator

Location: Middletown and Cincinnati, Ohio (MK&C two locations) Do you possess a strong dedication, excellent organizational skills, and a genuine passion for dentistry and patient well-being? If so, we have an exciting opportunity for you to join our team as a Front Desk Coordinator in our well-established private practice!
Benefits of Joining Our Team:

• Professional Growth: Enjoy a supportive environment that encourages your growth and offers potential career advancement within our practice.
• Team Harmony: Our practice fosters a harmonious blend of individual responsibility and teamwork for an optimal work environment.
• Competitive Compensation: Our compensation exceeds industry standards, reflecting our appreciation for your essential role.
• Performance-Based Bonus: Your commitment to patient care and your proactive approach in supporting our dental team are pivotal to our success. Based on your exceptional performance, you will be eligible for a performance-based bonus.
• Comprehensive Benefits: We care about your well-being, offering paid time-off, health, dental, and vision benefits, along with a 401(K) retirement plan.
• Work-Life Balance: Say goodbye to unpredictable hours. Our schedule allows you to maintain a healthy work-life balance.
• Positive Work Environment: Join a practice where positivity, respect, and patient-centered care are at the core of our values.
• Training and Development Programs: Engage in ongoing training and development programs to enhance your skills and stay updated with industry best practices.
• Team Building/Celebrations: Participate in team-building activities and celebrations that foster camaraderie and strengthen the bonds within our supportive and collaborative team.
• Strong Support System: Benefit from a support system that advocates for individual practices and encourages innovation, allowing you to excel in your role and contribute to the overall success of the practice.

Job Responsibilities:

• Front Desk Excellence: Efficiently manage Front Desk operations, including appointment scheduling, patient check-in/check-out, and phone inquiries.
• Patient Engagement: Greet patients warmly, ensuring their comfort and addressing their needs throughout their visit.
• Administrative Coordination: Collaborate with clinical staff to ensure seamless patient flow and excellent patient experience.
• Insurance Handling: Assist patients with insurance-related matters, processing claims accurately and facilitating billing procedures.
• Communication: Effectively communicate treatment plans, financial estimates, and post-operative instructions to patients.
• Compliance: Adhere to all regulatory guidelines, including HIPAA and OSHA, to maintain a safe and confidential environment.

Qualifications:

• Experience: 1 year in a DENTAL office setting, knowledge of dental insurance is a must
• Exceptional Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Organizational Skills: Strong ability to manage tasks, prioritize, and maintain order in a busy Front Desk setting.
• Ability to Multitask:
• Team Player: A cooperative mindset, collaborating effectively with colleagues to ensure a harmonious work atmosphere.
• Patient Focused: Display a strong commitment to delivering an exceptional patient experience, ensuring their needs are met with empathy and professionalism.
• Attention to Detail: Meticulous attention to detail when managing patient records, appointments, and financial transactions to maintain accuracy and compliance.

Hours and Location:

• Middletown: Monday 9AM-4PM, Friday 8AM-2PM
• Cincinnati Tuesday/ Wednesday/ Thursday 9AM- 5PM
• Website: https://www.mkcdentists.com/
• Address: Middletown: 321 N Breiel Blvd, Middletown, OH 45042 Cincinnati: 9684 Cincinnati Columbus Rd, Cincinnati, OH 45241

If you're excited to contribute to an exceptional dental practice that values your role in patient care and offers a supportive environment for your growth, we encourage you to apply. Join us in providing outstanding patient experiences and promoting oral health within our community!

Job Type: Full-time

Pay: $18.03 - $21.71 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday

Application Question(s):

• Can you work at both Middletown and Cincinnati, OH locations?

Ability to Relocate:

• Middletown, OH 45042: Relocate before starting work (Required)

Work Location: In person