Data Management - Office Automation Analyst

Salary: $53,448.00 - $66,573.00 Annually
Location : Towson, MD
Job Type: MERIT
Job Number: 03.345 12-2023
Department: PUBLIC WORKS: ENGINEERING & CONSTRUCTION
Opening Date: 12/11/2023
Closing Date: Continuous
Pay Schedule I, Grade 28, Regular Schedule: 35 hours per week
A vacancy exists in the Department of Public Works: Engineering & Construction, Data Program.
Definition of Responsibilities
The candidate will become the Subject Matter Expert (SME) for specific software applications utilized within the department. Such software applications will include but are not limited to applications such as: Workday, Cityworks, Power Automate-SharePoint applications, Power BI, BlueBeam and ArcGIS. Responsibilities will also include providing training and assistance to office personnel with the use applications deployed within the department. In addition, applicant will also be expected to update data, customize reports, develop and prepare Quick Reference Cards (QRC's) and other documentation(s) for deployment, training and administrative analysis within the Department.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring within this class may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable.
Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application.
Examples of Duties
Under general supervision, the candidate will be responsible for implementing new automated systems and workflow procedures within the Department of Public Works and Transportation (DPWT), utilizing software applications deployed within the department.
Essential Job Duties

• Assists in identifying, evaluating, compiling, standardizing and implementing workflow processes within DPWT.
• Becomes proficient with any new and existing software applications implemented and/or deployed within DPWT, as needed.
• Provides training on any software applications implemented within the Department.
• Provides hands-on training with individual personnel, as well as video training sessions.
• Prepares training documents, including Quick Reference Cards and other training documentation necessary for successful deployment, implementation and use of software applications and workflow processes.
• Prepares workflow solution documentation as required to assist in successful software deployments or new workflow protocols.
• Assists in the preparation of queries, reports and publishing of data from various applications as required.
• Gathers necessary data and/or information from users, databases and other resources for analysis in development and implement of new automation workflow processes and protocols.
• Acts as administrator for file transfer sites.

Examples of Other Duties

• Performs other related duties as required.
• Undertakes special projects as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Possession of a high school diploma or an appropriate high school equivalency.
Plus
Three years of computer system experience.
(Additional education may be substituted on a year-for-year basis for the required experience.)
Licenses and CertificatesPossession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license may be required for some positions at the time of appointment.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of license(s), certification(s) and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application.
Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ().
Mail or deliver documents to:
ATTN: Data Management - Office Automation Analyst
Office of Human Resources Baltimore County Government
308 Allegheny Ave.
Towson MD 21204
You MUST attach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable.
EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of the training and experience as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation.
Conditions of Employment
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Physical and Environmental Conditions:
The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment.
Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01
The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

• I have read and acknowledge the above instructions.

02
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.

• I have read and acknowledge the above statement.

03
Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

• Yes
• No

04
The position you are applying for requires proof of education and/or licenses beyond high school in order to qualify. You must submit this proof as instructed on the job posting. If you do not submit the transcript(s) or license(s) by the closing date, your application will not be considered further.

• I have read and acknowledge the above instructions.

05
Select the option that best describes your education and experience.

• High School diploma or an appropriate equivalency, plus three (3) years of computer system experience.
• Associate's degree in any field.
• Bachelor's degree in any field.
• Master's degree in any field.
• I do not possess any of the combinations of education and experience listed above.

06
Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose "I do not possess any of the combinations of education and experience listed above." in the previous question, respond by entering N/A to this question.
07
The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment. Are you willing and able to accept this condition of employment?

• Yes
• No

08
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

• I have read and acknowledge the above statement.

09
Applicants selected for employment with Baltimore Co...