Job brief
Are you passionate about music and Customer Service?We are seeking a motivated and detail-oriented individual to join our team as a Data Entry Customer Service. In this role, you will be responsible for providing exceptional Customer Service while accurately entering and managing data. You will play a critical role in maintaining the accuracy and integrity of our customer database.
Responsibilities
Enter customer data accurately and efficiently into our database system
Manage and update customer records as required
Provide exceptional Customer Service by answering inquiries and resolving issues in a timely manner
Collaborate with internal teams to ensure the accuracy of customer information
Maintain confidentiality and adhere to Data Entry processes and procedures
Perform regular data backups to ensure data integrity
Requirements
High school diploma or equivalent
Proven experience in Data Entry and Customer Service roles
Strong attention to detail and accuracy
Excellent communication skills, both written and verbal
Proficient in using database systems and Microsoft Office applications
Ability to manage time effectively and prioritize tasks
Benefits:
Competitive salary commensurate with experience
Health insurance and other benefits
Opportunities for professional growth and development in a vibrant and creative work environment
Disability Insurance
Employee Assistance Program
Employee Discount
Flexible Schedule