Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving Data Center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Technician to join our team and drive our relationships with hyperscale clients to new heights.
The Data Center Technician is the expert in facilitating the work of Data Centers and must be clued up on the latest technology pertinent to servers, hardware, operating systems, and maintaining infrastructure. The Data Center Technician serves as a liaison with customers and offers advice and help for a range of problems. Data Center Technicians, for the most part, are available 24/7 working majorly 12 hour shifts 3 to 4 days a week.
Responsibilities:
Conduct the day-to-day operations for the Data Center
Install racks and enclosures for equipment
Prepare equipment for installation
Update cable management systems as changes are made to the DC cable plant
Update asset management systems as equipment is added/removed
Execute tasks for each project and work with all teams to meet timelines
Communicate project status updates to all teams and stakeholders
Communicate information to assist with capacity planning for space, power, data communications, and cooling
Manage vendor resources to complete tasks as defined in SOWs
Coordinate delivery and shipping of all equipment
Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
Cable installation within Whitespace
Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
Panel installations, patch cord management, cabinet installation, and proper device connections
Inside/Outside plant installation in accordance with required TIA standards
Policing of computer rooms, always ensuring cleanliness and that no cardboard is stored
Reports hazards and violations of any safety issue
Required qualifications, skills, experience for success:
Experience in Data Centers and co-location environments managing hardware assets
Demonstrable project management experience with the ability to manage tasks under tight deadlines
Experience with a large variety of different vendor hardware: servers, storage, and network equipment
Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements
Demonstrated ability to coordinate issue resolution across departmental teams
Experience coordinating vendors
Experience with Asset Management Systems
Experience in managing inventory of cable, power cords and other infrastructure items
Preferred Qualities Leading to Success:
Ability to understand drawings, plans, and specifications
Ability to follow instructions to complete project in a timely and qualitative manner
Possess Microsoft Excel Spreadsheet competency
Ability to multitask and manage multiple projects
Possess a strong sense of methodology, processes, and metrics
Possess and demonstrate excellent communication skills, both verbal and written
Possess strong interpersonal and relationship building skills
Physical ability to lift at least 50-70 lbs. on a regular basis, and able to use server lifts or pallet jacks
Physical Requirements:
Ability to lift and carry heavy equipment, up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs, labels, and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver's license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for Data Center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the Data Center industry and apply today!
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Type: FULL_TIME