Data Center Technician Level 1

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving Data Center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Technician to join our team and drive our relationships with hyperscale clients to new heights.
The Data Center Technician is the expert in facilitating the work of Data Centers and must be clued up on the latest technology pertinent to servers, hardware, operating systems, and maintaining infrastructure. The Data Center Technician serves as a liaison with customers and offers advice and help for a range of problems. Data Center Technicians, for the most part, are available 24/7 working majorly 12 hour shifts 3 to 4 days a week.
Responsibilities:
• Conduct the day-to-day operations for the Data Center
• Install racks and enclosures for equipment
• Prepare equipment for installation
• Update cable management systems as changes are made to the DC cable plant
• Update asset management systems as equipment is added/removed
• Execute tasks for each project and work with all teams to meet timelines
• Communicate project status updates to all teams and stakeholders
• Communicate information to assist with capacity planning for space, power, data communications, and cooling
• Manage vendor resources to complete tasks as defined in SOWs
• Coordinate delivery and shipping of all equipment
• Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
• Cable installation within Whitespace
• Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
• Panel installations, patch cord management, cabinet installation, and proper device connections
• Inside/Outside plant installation in accordance with required TIA standards
• Policing of computer rooms, always ensuring cleanliness and that no cardboard is stored
• Reports hazards and violations of any safety issue
Required qualifications, skills, experience for success:
• Experience in Data Centers and co-location environments managing hardware assets
• Demonstrable project management experience with the ability to manage tasks under tight deadlines
• Experience with a large variety of different vendor hardware: servers, storage, and network equipment
• Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements
• Demonstrated ability to coordinate issue resolution across departmental teams
• Experience coordinating vendors
• Experience with Asset Management Systems
• Experience in managing inventory of cable, power cords and other infrastructure items
Preferred Qualities Leading to Success:
• Ability to understand drawings, plans, and specifications
• Ability to follow instructions to complete project in a timely and qualitative manner
• Possess Microsoft Excel Spreadsheet competency
• Ability to multitask and manage multiple projects
• Possess a strong sense of methodology, processes, and metrics
• Possess and demonstrate excellent communication skills, both verbal and written
• Possess strong interpersonal and relationship building skills
• Physical ability to lift at least 50-70 lbs. on a regular basis, and able to use server lifts or pallet jacks
Physical Requirements:
• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver's license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for Data Center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the Data Center industry and apply today!
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.