- Following detailed plans and instructions as directed by management
- Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
- Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
- Installing/de-installing/relocating all patch cabling for systems and network hardware
- Installing/de-installing/relocating all Data Center hardware
- Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
- Assist with the coordination of network component configurations
- Coordinate and Install SAN cabling infrastructure
- Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
- Maintaining the integrity of the Data Center facilities, systems and communications environments through general housekeeping and best operations practices
- Ensuring compliance with Data Center standards, policies and processes for all non-DCSD sponsored changes
- Coordinate activities in support of all projects and technical requests within the Americas Data Centers
- Provide clear and detailed turnover to next shift workers for continuity
- Ensure destruction procedures are followed.
- Supporting all site and application specific disaster recovery/COB tests/exercises.
- Assisting in supporting all reconciliation and QA efforts including: Year End, Physical Inventory, Vertices. Hard-drive inventory levels, Other duties as assigned by management.
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- Required skills include 2+ years of experience in the implementation, maintenance and analysis of Data Center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
- Basic background on enterprise Data Center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
- Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
- Excellent communication and writing skills a must.
- Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
- Logical problem- solving techniques and associated experience in system, Data Center facilities, and telecommunications.
- Financial Services industry knowledge a plus.