Data Analyst

Location: Melbourne FL, United States of America
Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.
When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.
Data Analyst
Orlando OR Melbourne, FL USA | (Hybrid)
Position Summary
Thales is looking for a Data Analyst to independently collaborate with designated global clients to craft and deliver contractual and system monitoring reports. These reports, essential for the Programs and Field Service teams, encompass diverse metrics such as Sales, Revenue Performance, System Availability, Dispatch Availability, and System Reliability. Your autonomy extends to working closely with departmental leaders and Data Miners, ensuring the accuracy of extracted datasets from aircraft systems and effectively visualizing report data through advanced business intelligence tools.
In this position, you will act as a liaison and subject matter expert for the Operations Performance Reporting Team, you will play a pivotal role in generating ad-hoc reports tailored for the In-Service, Field Service, and Programs teams around the globe. This involves being able to determine priority for multiple deliverables and completing all items within allotted time allowed, highlighting your autonomous decision-making and strategic contribution to the broader business objectives.

• You will display Flexibility in Task Assignments by demonstrating adaptability and willingness to undertake additional tasks as directed by the department managers and leaders, showcasing a proactive and resourceful approach.
• This role, success hinges upon being proactive, resourceful, and fostering a collaborative environment while effectively collaborating with team members to achieve shared goals.

Key Areas of Responsibility

• Deliver Production Reports to Customers by utilizing Thales System Performance Reporting Tools to independently manage the process of uploading crucial data onto Thales System Performance Reporting tools to generate comprehensive reports.
• Extracting and Modeling Data: Expertly extracting data from Thales tools and data warehouses, employing advanced data modeling techniques to format and present data for insightful review and analysis.
• Generating Contractual KPI Reports: Proficiently using Thales Business Intelligence Software to produce detailed and accurate contractual Key Performance Indicator (KPI) reports.
• Collaboration with Field Service Teams: Actively communicating and collaborating with Field Service teams to identify and address any anomalies or discrepancies in the data.
• Presenting Findings: Conveying recurring discoveries or indicators of suboptimal performance to Field Service and In-Service Engineering teams for thorough investigation and resolution.
• Support or Enhancement of Reporting Tools through identifying issues and opportunity for enhancements: Working closely with departmental leadership to pinpoint and resolve issues associated with existing reporting tools, contributing to their enhancement and optimization and Alpha User for Testing and Validation through Assuming the role of an Alpha User to rigorously test, validate, and review process flows for new reporting tools, ensuring their seamless integration and functionality.

Minimum Qualifications

• A Bachelor's degree in Business, Engineering, Computer Science, or a related field, demonstrating a strong foundation in analytical and technical competencies is preferred.
• Candidates lacking a Bachelor's degree may have at least 5 years of practical hands-on experience in a relevant field, particularly in production reporting of operational performance indicators or related roles. This substantial experience should showcase a comprehensive understanding and proficiency equivalent to that acquired through formal education.
• A minimum of 1 year of hands-on experience in meticulously handling production reporting of operational performance indicators, showcasing a practical understanding of data analysis and reporting.
• Demonstrated knowledge and proficiency in using a variety of Business Intelligence Tools such as Crystal Reports, SQL Server Reporting Services, Tableau, PowerBI, or similar platforms. The ability to effectively leverage these tools to extract, analyze, and visualize data is essential.
• Proficiency in Microsoft Office suite tools, including Outlook, Word, Excel, etc., showcasing adeptness in handling data, creating reports, and communicating findings effectively.

If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
Special Position Requirements

• Schedule: Core Business Hours Monday-Friday 8am - 5pm, etc.
• Travel: Travel as needed for workshops, training, or team development.
• Physical Environment: General Office Environment, Repair Center, and Distribution Center.
• Physical Demands: Standard Office Workspace Environment, including handling of general office equipment and working in or around the distribution center.
• Regulatory Compliance Requirements: None.

What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health and Dental plans.
• Retirement Savings Plan with a company contribution and a match, and without vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Company provided Life Insurance.

Why Join Us?
Say Hi and learn more about working at Thales click here.
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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Successful applicant must comply with federal contractor vaccine mandate requirements.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.