Data Analyst

October 23, 2023

Title: Data Analyst, Operations and Quality

Department: 123 – Innovation & Technology

Reports to: Director of Operations and Analytics

FSLA Status: Exempt

ROLE PROFILE

What You’ll Do: As a Data Analyst, you will have responsibility for leveraging data from operational and survey data sources to develop analysis and statistical models that drive actionable insight for St. Vincent de Paul’s mission and operations. You will also work with selected departments to evolve our data quality framework, processes, procedures, and guidelines for St. Vincent de Paul. This position requires significant amount of collaboration across several departments as we depend on these systems to improve the effectiveness of our mission-based work.

Responsibilities for this in-person position include:

• Extract meaningful patterns from behavioral data and survey data to proactively develop actionable insights to drive behavior of key stakeholder groups.
• Enable self-serve business intelligence by working with our engineering team to build, communicate, and maintain a suite of dashboards and workbooks with Tableau.
• Build automations, predictive models and machine-learning algorithms.
• Create and implement data quality controls, including integration, auditing, recovery, and activity log processes.
• Integrate data with ETL tools from a variety of sources for use in analysis.
• Conduct root cause analysis for data quality issues, determine business process or technology gaps that lead to data quality issues, validate/test data quality processes, and capture insights to determine future actions.
• Work collaboratively across teams to create operational analytics/KPI measurements, and to properly execute data quality controls to ensure there is alignment.
• Operate as a change agent across St. Vincent de Paul, guiding various data management activities, focusing on growing our data maturity level within St. Vincent de Paul.
• Support process improvement and project management engagements for both individual departments and cross-department initiatives.
• Translate analytics into non-technical insights to help internal teams make well-informed decisions based on empirical evidence.

YOUR QUALIFICATIONS

You’re Good At:

Professional skills

• 1-3 years of experience in data management and analytics, with at least 1 year of experience with data quality, including investigating and resolving data issues.
• Proficiency with programming tools for data extraction and transformation (SQL, Python & PySpark) is preferred.
• Solid grasp of common statistical methods and tools A/B testing, experiment design, probability, regression.
• Familiarity with predictive modeling and Machine Learning.
• Strong knowledge in profiling data and writing rules from the profiled data and data quality issues
• Experience with technical integration and mapping with APIs.
• Strong project and stakeholder management skills.
• In-depth knowledge and experience with Tableau data visualization tool is preferred.
• Proficiency with Data Bricks (preferred).
• Able to clearly communicate technical concepts to both technical and non-technical audiences and to present findings in a polished way.
• Hands on experience in data analysis involving large data sets is desired.
• Critical thinker who can develop creative solutions around (technical or resource) limitations.
• Experience establishing and maintaining system documentation and training materials.

Personal Attributes

• A passion for the mission of St. Vincent de Paul.
• Thrive in reporting/analytical environments.
• Driven, hard-working, entrepreneurial, proactive and productive.
• Flexible, curious and creative, open for new things and able to propose innovative ideas.
• Team player, open, pleasure to work with and positive in a group dynamic.
• Able to build empathy within a team.
• Intercultural competence in working with multi-cultural teams and communities.
• Detail oriented.
• Self-starter and proactive.

Other things to know:

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• This is an in-person position at our Phoenix Downtown campus.