Program Coordinator, CYFS

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

We currently seek a full-time Program Coordinator to join our Children, Youth and Family Services (CYFS). The Program Coordinator will oversee the daily activities and goals of the Women With A Plan program and also the Family Ties Program. In addition, the Program Coordinator will provide supportive services to women and their families impacted by the criminal justice system and utilize individual action plans to ensure goals for each individual are being met.

This position follows a hybrid schedule which is subject to change with or without notice.

Salary Range: $64,000 - $65,600

Essential Duties:

• Coordinate and supervise intakes for women impacted by the criminal justice system, including family needs assessments for daily living
• Within the framework of the program, the role encompasses the coordination, assistance, recruitment, and screening of participants, formulating personalized service plans, and facilitating internal and external referrals for services tailored to individual needs, including mental health counseling, public assistance benefits, housing, substance abuse treatment, vocational counseling, family counseling, and any other specific requirements voiced by participants to ensure that every participant receives comprehensive support, empowering them to attain their objectives successfully
• Formulate and synchronize individualized action plans with participants to promptly address their immediate concerns, ranging from mental health follow-up and housing benefits to family matters and future aspirations.
• Assign tasks and collaborate with staff and others, including volunteers, to execute designated activities effectively
• Provide supervision to staff and offer guidance and feedback to elevate the skills and capabilities of the staff.
• Identify client training interests conducive to career paths and ensure the accurate alignment of referrals with suitable training partners
• Offer and guide participants to employment and educational resources, addressing their specific requests through connections to both internal and external community resources
• Facilitate participants' transition into the workforce by supporting their applications for skill training programs, focusing on ensuring their success in building a rewarding career
• Coordinate and facilitate workshops, as needed, covering topics such as work readiness, professionalism, goal setting, and cognitive behavior
• Deliver comprehensive case management services, including intensive follow-up, to families and women recently released and identified as high-risk within the scope of Osborne programs
• Proactively offer support and information regarding the candidate's engagement in the program, meticulously documenting their progress
• Attends and actively engages in relevant interdepartmental and cross-functional meetings
• Promptly prepares and submits all necessary reports, participant progress notes, and data utilizing the Electronic Case Management (ECM) system
• Engage in outreach initiatives to actively recruit and educate the community about the available services as required
• Ensures operational readiness for audit procedures as necessary
• Attend required training
• In person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s Degree in Criminal Justice, Human Services, Public Administration, Social Work or a related field; In lieu of a degree, a High School Diploma or equivalent with an additional two years of progressive program management experience is a social service agency
• A minimum of three years progressively responsible program management experience in a social service agency
• Knowledge of the criminal justice system
• Experience providing services to court-involved young adults

Key Competencies

• Effective oral and written communication skills
• Ability to travel locally
• Knowledge of the criminal justice environment
• Proficiency in Google Suite and Microsoft Office
• Ability to work effectively under tight deadlines, pay strong attention to detail, and time management skills
• Superior leadership skills
• Ability to work in teams and collaborate effectively with people in different functions
• Ability to take the initiative and drive for results
• Ability to communicate with all levels of the organization and build strong relationships

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.