Customer Success Manager (Remote)

About Us:
Account Prism is a business transformation firm established in 2013 by a team of experienced operators who have worked in various domains in the US for over 15 years. We offer valuable solutions to organizations seeking to achieve their Revenue and Profitability objectives. We render comprehensive financial and other services including Financial Accounting, Reporting, Controller/CFO services, taxation, medical billing, and AI integration solutions. With a focus on delivering tailored services to meet our clients' unique needs, we prioritize efficiency, accuracy, and compliance in all aspects of our work.

Job Description:
As a Customer Success Manager at Account Prism, you will play a pivotal role in our team. Your responsibilities will include:

1. Represent Account Prism to our clients in the US
2. Coordinate client deliverables with our offshore team in India who work per EST.
3. Meet our existing clients / prospective clients/ leads either face to face meeting or over zoom
4. Networking with professionals in the industry and actively participating in relevant events to expand our professional connections.

5. Work with our marketing manager in setting up prospective client meetings and closing the deals.

Qualifications:
We are looking for a seasoned Accountant (Preferably a CPA) living around New York City, who can work on a full time / hourly basis and who will be our front face to our clients. Below are the additional requirements:
a. Minimum of 5 years of experience in public accounting or corporate accounting roles.
b. CPA certification is a plus
c. Strong communication, networking, and interpersonal skills.
d. Proven ability to cultivate professional relationships.
e. Excellent at client communication and customer service

To learn more about us please visit our website, www.accountprism.com

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $20.00 - $50.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Flexible schedule
• Referral program

Compensation package:

• Performance bonus
• Yearly bonus

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Choose your own hours

Experience:

• Customer service: 1 year (Required)

Work Location: Remote