Customer Service / Sales Representative

Large State Farm agency located in Hamilton, OH has an immediate opening for a full-time Customer Service / Sales Representative. Insurance experience is not required as we will train the right person with he right skill set and ability to become licensed.

About Our Agency:

We operates at a fast pace. Not only do we pride ourselves on excellent Customer Service, but we are always one of the top producing agencies across multiple territories, and rank top 5% in life insurance sales, producing over 100+ life apps annually. I have been an agent for almost 39 years, with plans to go another 20 years! My team members work hard, they are knowledgeable, but also know how to laugh and have fun…all while helping our customers with their insurance needs. If you believe you would be a good fit for our fast-paced, high-producing but fun loving team culture, I invite you to apply today! This could be the start of an excellent career!

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly Customer Service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

What we provide

• Base Pay (based on experience and licensing - negotiable for prior insurance experience and/or State Farm experience)
• Plus generous commissions AND bonuses!
• Paid time off (vacation and personal)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to Customer Service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.