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Form of workThe Position
Do you enjoy shopping, talking on the phone, meeting new people from all over the world? Why not combine all three as a Customer Service Representative at The Vermont Country Store. In your role, you'll assist our customers with shopping on our website or within our catalog, place orders for them and suggest products they may have missed.
Where We Are
The majority of Customer Service Representatives work from the comfort of their own homes!
A Sampling of What You'll Do
- Answer customer phone calls to assist with order taking, troubleshooting, and customer questions
- Become increasingly familiar with products offered by The Vermont Country Store
- Build relationships and engage customers during phone call
- Maintain flexibility in accepting assignments and direction, each of which can change to meet the needs of the business at any time
Who We're Looking For
- Must be a Vermont Resident
- Must have an internet speed of at least 30mbps for remote work
- Must be at least 16 years of age
- Dependable, enthusiastic, and flexible team player
- Ability to learn new computer programs
- Ability to use a computer keyboard and mouse
- Desire to work in a fast-paced environment
Who We Are
An innovation-driven company, The Vermont Country Store is a family-owned multi-channel business that has been operating in the Green Mountains of southern Vermont for over 75 years. With deep, well-established roots in Vermont, we offer a unique work environment in a rural setting for those who enjoy the outdoors and mountain lifestyle. While we have always offered hard-to-find products, we also offer easy-to-love careers in a variety of roles. Our Main Offices are located in Manchester, Center, a tranquil Vermont town with numerous shops, restaurants, and cultural events. It is a wonderful location to raise a family with a strong school system and many activities for children. The surrounding area provides ample opportunity for hiking, skiing, and exploring the outdoors.
What You'll Love About The Vermont Country Store
- Flexible schedules!
- Dental and vision insurance offered to part time employees
- 401K retirement program with 3% safe harbor contribution, potential employer matching and potential profit sharing
- Contributions to the cost of childcare
- Company paid life insurance
- Voluntary benefits including life insurance, accident, hospital, and critical illness, auto insurance, home insurance, and recreational toys insurance
- Numerous philanthropic programs including paid volunteer hours and matching charitable contributions
- Potential for quarterly bonus
- Onsite fitness facility
- Onsite wellness center including free wellness and acute care visits and programs
- Generous employee discounts at our retail stores, Yankee Surplus and online
- And many more!
We like to say that the strength of The Vermont Country Store is in its people, so come join us!
