Customer Service Representative

Earn TOP WAGES and a FULL BENEFIT PACKAGE

* 401k savings plan

* 401k matching

* Health Insurance

* Dental Insurance

* Paid time off

* Employee discounts

* Day shift Monday-Friday

The Customer Service Representative (CSR) is responsible for providing professional and prompt in-person, telephone and email service to our clients.

Become a part of a leading Team in a highly specialized field with excellent growth opportunities within our company and industry.

The ideal candidate would have a background in Customer Service and possess the skills necessary for the long term satisfaction of GSG clients.

CSR Responsibilities:

- Assist walk in clients, answer phones/emails. Update clients on pending work.

- Process paperwork accurately including, general billing, purchase orders, product returns

- Generate, send and follow up on customer quotes

- Inventory awareness and management

Requirements:

- Possess the willingness and aptitude to learn the many GSG protocols designed to give our clients the best experience.

- Ability to mange competing priorities is a must

- Computer skills

- Great organizational and people skills

- Rotating Saturday shift from 8am to Noon every third Saturday.

This is a fast paced, high energy retail sales environment where the CSR will work as an integral team member to meet goals and deliver the best Customer Service. The ability to quickly build rapport with customers to understand their needs is essential.

The successful candidate will thrive in a team environment, enjoy learning new products/skills and seek professional growth.

Entry level with minimal experience pay range is $18-$20/hour to start with the ability to earn up to $27/hour for experienced candidates.

Granite State Glass has been serving the automotive, residential and business needs of northern New England for over 40 years through our 14 full service retail locations and Commercial construction division.

Seize this great opportunity to join an industry leader and APPLY TODAY!

Job Type: Full-time

Pay: $18.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person