Customer Service Representative/Office Administrator

```Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction. If you have excellent communication skills, a passion for helping others, and thrive in a fast-paced environment, we would love to hear from you!

Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat
- Provide accurate and timely information to customers regarding product features, pricing, and promotions
- Assist customers with order placement, modifications, and cancellations
- Upsell products or services to increase customer satisfaction and revenue
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Enter and maintain customer information in the database
- Analyze customer feedback and provide suggestions for improvement
- Maintain a high level of professionalism and empathy when interacting with customers

Qualifications:
- Previous experience in a Customer Service role preferred
- Excellent verbal and written communication skills
- Proficient in data entry and computer navigation
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as in a team environment
- Knowledge of phone etiquette and Customer Service best practices
- Ability to analyze customer needs and provide appropriate solutions

If you are looking for an opportunity to make a difference in the lives of our customers while working in a supportive team environment, we invite you to apply for the position of Customer Service Representative. We offer competitive compensation, ongoing training, and opportunities for career growth. Join our team today!```

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Greenland, NH 03840: Relocate before starting work (Required)

Work Location: In person