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Form of workJob Description
Tom Wood Aviationis looking for a Customer Service Representative to join our amazing team!
Schedule: Monday - Friday from 1:00 pm - 7:00 pm
Responsibilities
- Provide excellent Customer Service in all customer contact situations
- Collaborate with teammates providing top-notch Customer Service to increase profits and customer loyalty.
- Coordinate with colleagues for accounting/invoicing
- Aviation knowledge is extremely helpful but not mandatory.
Qualifications:
- Experience providing outstanding Customer Service by showcasing expertise, fostering trust, and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
BENEFITS
- PTO & Vacation
- Paid Holidays
- Medical
- Dental
- Vision
- 401k with Company Match
- Life
- Disability
- Training
- Tuition Reimbursement
- Service Awards
- Career Advancement
ABOUT TOM WOOD GROUP
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.
Our Core Values: Passionately Driven, Uncompromising Integrity, Sincere Desire to Help Others, Humbly Confident
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.
