Customer Service Representative.

A Midland County service provider is seeking a reliable Customer Service Representative to join their team! This is a full-time, temp-hire opportunity after a reliable attendance record has been demonstrated as well as a positive work ethic. Hours are 9:00am - 5:00pm Monday-Friday and they are closed on all major Holidays. Starting compensation is $14/hr with possible increases after a successful probationary period. Insurance benefits and retirement plans are also available. ...

• Answering Phone Lines: Handling incoming calls, taking messages, transferring calls to appropriate personnel, and providing information to callers.
• Setting Appointments: Scheduling appointments for clients or customers, coordinating with staff members to ensure availability, and managing calendars effectively.
• Inputting Estimates and Invoices: Entering data accurately into the system, which may include creating invoices based on estimates provided by the sales or service team.
• Logging and Entering Receipts: Keeping track of financial transactions, logging receipts into accounting software, and ensuring accurate record-keeping for expenses.
• Shipping and Tracking Packages: Managing outgoing shipments, preparing packages for delivery, coordinating with courier services, and tracking packages to ensure timely delivery.
• Helping Booking Travel Arrangements: Assisting with travel plans for staff members or clients, including booking flights, hotels, rental cars, and other accommodations.

Skills:

• Ability to demonstrate a reliable and dependable attendance record.
• A positive, "can-do" attitude and team work mentality.
• Customer Service skills including being able to interact professionally and courteously with a broad customer base.
• Ability to navigate basic computer systems.

Qualifications:

• Proficiency in Microsoft Word/Excel/Email: Being skilled in using these software tools for document creation, spreadsheet management, and email communication. This may include creating reports, maintaining spreadsheets for data tracking, and managing email correspondence efficiently.
• Excellent Attention to Detail: Being meticulous and thorough in tasks such as data entry, document preparation, and record-keeping to minimize errors and ensure accuracy.
• Customer Service/Phone Skills: Possessing excellent interpersonal skills to interact professionally with clients, customers, and colleagues over the phone or in-person. This includes active listening, problem-solving, and maintaining a friendly and helpful demeanor.

Join our team and be the voice of our company! If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, apply now to become a part of our dynamic customer service team. Your dedication and skills will make a difference every day. Apply today and let's create remarkable customer experiences together! #LetsGetToWork #SpherionMidland #CustomerServiceJob

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).