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Form of workLooking toTRADE UPto a better opportunity?BelRed is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You will benefit from hourly pay plus unlimited commission earnings with the peace of mind of a stable and secure local brand.
Why Join This Team:
- Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits up to 4%
- On-going training & development, growth opportunities
- Paid Holiday
- Paid Vacation
- Paid Training
- Uncapped commission earnings
What YOU will do:
- Answer, direct, support, and resolve incoming calls with customers and service techs - NO COLD CALLING!
- Outbound calls to existing clientele to schedule maintenance and other services.
- Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
- Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
- Schedule and dispatch field team members to qualified jobs
Qualifications:
- Excellent phone skills
- HIGH proficiency in typing skills and attention to detail
- Exceptional interpersonal and communication skills
- Ability to juggle multiple tasks in a fast-paced work environment
- Able to navigate multiple applications and systems while on the phone with customers, entering data and completing all required entries prior to finishing the call
- Any type of construction/dispatch computer system software is also helpful.
- Service Titan a MAJOR PLUS!
- Bi-lingual a plus!
