Customer Service Representative

Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring customer satisfaction.

Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding service.
- Maintain customer records by updating account information and notes
- Perform data entry tasks to update customer profiles

Experience:
- Previous experience in a Customer Service role is preferred
- Strong communication skills, both verbal and written
- Ability to effectively communicate with customers from diverse backgrounds
- Multilingual abilities are a plus
- Proficient in data entry and computer skills
- Excellent problem-solving skills and ability to think quickly on your feet

If you are passionate about providing exceptional Customer Service, have strong communication skills, and enjoy working in a fast-paced environment, we encourage you to apply for the position of Customer Service Representative.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required for the role.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Tampa, FL 33613: Relocate before starting work (Required)

Work Location: In person