Customer Service Representative

Responsibilities:
- Provide exceptional Customer Service to clients via phone and email.
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Analyze customer needs and recommend appropriate solutions
- Perform data entry and maintain accurate customer accounts
- Take incoming and make outbound calls to follow up on customer inquiries or resolve issues
- Communicate effectively with customers to ensure a positive experience

Experience:
- Previous experience in a Customer Service role is preferred
- Ability to communicate effectively
- Strong data entry skills with attention to detail
- Previous experience in banking, healthcare or any computer based position is also considered

We offer competitive pay. Join our team of dedicated professionals and make a difference in the lives of our customers!

Note: Please do not include any contact information or placeholders for contact information in the job description.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person

Ability to Relocate:

• West Monroe, LA 71292: Relocate before starting work (Required)

Work Location: In person