Customer Service Representative

Pacific Highway Storage is seeking additional talent for our Customer Service Team to provide exceptional service and addressing inquiries. Join us and become the friendly face our customers rely on.

Responsibilities:

• Greet and assist both new and loyal tenants with a friendly demeanor.
• Engage in sales activities without the need for cold calling.
• Handle customer concerns effectively, finding solutions that leave everyone satisfied.
• Answering and returning incoming calls in a professional manner.
• General office and clerical duties.
• Contribute to the cleanliness of our space with light cleaning tasks.
• Walking the property multiple times a day.
• Play a vital role in maintaining inventory control.

Skills:

• Ability to multi-task.
• Ability to work independently or part of a team.
• Basic computer knowledge.
• Proper e-mail etiquette.
• Basic money handling skills.
• Punctuality.
• Attention to detail.
• Ability to take and implement constructive criticism.
• Bilingual a plus.

Work schedule:

• Fridays (8 hours 1 hour lunch).
• Saturdays (8 hours/1 hour lunch),
• Sundays (7 hours/ ½ hour lunch)
• Mondays (8 hours/ 1 hour lunch).

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Job Type: Part-time

Pay: $18.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Weekends only

Work setting:

• In-person

Work Location: In person